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All courses

All courses

  • Free
     PDM 016 - Motivasi Pembinaan Sikap Positif & Personaliti Pekerja Cemerlang

    PDM 016 – Motivasi Pembinaan Sikap Positif & Personaliti Pekerja Cemerlang

    Dr Sobree bin Haji Ali
    Teacher
    0 Available
    seats
    PENGENALAN Setiap organisasi mempunyai misi dan visi yang menjadi panduan utama halatuju organisasi. Pada umumnya, misi dan visi organisasi merupakan perancangan masa depan organisasi dan banyak menfokuskan aspek produktiviti, keuntungan [...]
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  • Free
     SKL 026 - Policies, Processes & Procedures - Developing, Documenting and Maintaining

    SKL 026 – Policies, Processes & Procedures – Developing, Documenting and Maintaining

    0 Available
    seats
    Introduction Operations people in fields such as banking who need to understand, document and share processes and procedures within their organizations.  This workshop is designed to share the concept of [...]
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  • Free
     SLS 001 - Using NLP for Super Sales Success

    SLS 001 – Using NLP for Super Sales Success

    Mr Daniel Wong
    Teacher
    0 Available
    seats
    Introduction This course has been specially designed for counter sales approaches, face-to-face and telephone encounters in sales. And finally, a sale is always made – either you sold your prospects [...]
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  • Free
     STW 006- Pengurusan Aset

    STW 006- Pengurusan Aset

    0 Available
    seats
    Objektif Memahami konsep pengurusan aset secara menyeluruh Memahami aliran kerja Pengurusan Aset Menyedari struktur peranan dan tanggungjawab dalam pengurusan aset Sasaran Peserta Pegawai/ kakitangan Kerajaan yang terlibat dalam mengurus aset [...]
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  • Free
     SLS 002 - State of the Art: Key Account Management

    SLS 002 – State of the Art: Key Account Management

    0 Available
    seats
    Introduction Does most of your business derive from a selected number of key accounts? Do you have a sound business strategy for handling your key accounts, individually and as a [...]
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  • Free
     SLS 003 - Coaching Sales for Maximizing Performance

    SLS 003 – Coaching Sales for Maximizing Performance

    Mr Peter J Murray
    Teacher
    0 Available
    seats
    Introduction This coaching programme equips the “internal-coach” with the necessary skills, competencies and knowledge required to effectively coach in their respective workplace. While the programme is aimed at enhancing work-place [...]
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  • Free
     CRM 005 - Customer Service for Frontliners

    CRM 005 – Customer Service for Frontliners

    Dr Abdul Rahman
    Teacher
    0 Available
    seats
    Introduction As a manager and front liner, you probably interact with customer service  every day. But are you empowering  with quality customer service suggestions? In this course, you'll discover the [...]
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  • Free
     CRM 006 - Customer Service/ Khidmat Pelanggan

    CRM 006 – Customer Service/ Khidmat Pelanggan

    Zalina Zainal Abidin
    Teacher
    0 Available
    seats
    Pengenalan Pelanggan hari ini adalah orang ramai yang bergerak pantas dan menuntut. Mereka sedang mencari produk dan perkhidmatan yang terbukti lagi inovatif. Mereka mahukan maklumat di hujung jari. Dengan penyelesaian [...]
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  • Free
     CRM 006 - Khidmat Pelanggan dan Komunikasi Berkesan

    CRM 006 – Khidmat Pelanggan dan Komunikasi Berkesan

    Asri Omar
    Teacher
    0 Available
    seats
    Pengenalan Penjawat awam adalah muka depan atau tiang seri Kerajaan. Jika baik perkhidmatan maka baik lah imej Kerajaan. Di kala wabak covid 19 yang masih melanda Negara, cabaran penjawat awam [...]
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