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All courses
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CIV 001 – Pengurusan Penyenggaraan dan Kemudahan Bangunan
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seatsPENGENALAN Peserta berpeluang menimba pengalaman melalui program ini yang terdiri daripada beberapa modul yang meliputi pelbagai aspek teknikal dan pengurusan penyenggaraan dalam organisasi, sumber bawah kawalan dan operasi. Penyampaian tertumpu [...] -
CRM 001 – Customer Service the Heart to Excellent Organisation in Healthcare Industry
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seatsIntroduction Today's health care industry are facing the customers who are fast-moving, demanding crowd. They are looking for products and services that are proven yet innovative. They want information at [...] -
CRM 003 – Customer Relationship Management: Building Healthy Self Image
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seatsIntroduction The competitive business environment today has been greatly influenced by the impact of globalisation and Information Communication Technology, particularly with respect to the efficiency and effectiveness of business operations [...]