INTRODUCTION The working world involves the constant use of verbal communication. Speaking is easy to do. The question is this - when you speak does it impact the listener? Do [...]
Introduction The working world involves the constant use of verbal communication. Speaking is easy to do. The question is this - when you speak does it impact the listener? Do [...]
Introduction The working world involves the constant use of verbal communication. Speaking is easy to do. The question is this - when you speak does it impact the listener? Do [...]
Introduction The working world involves the constant use of verbal communication. Speaking is easy to do. The question is this - when you speak does it impact the listener? Do [...]
Introduction The working world involves the constant use of verbal communication. Speaking is easy to do. The question is this - when you speak does it impact the listener? Do [...]
DBM 001 – Debt Techniques: Turn a late-payer into a loyal customer
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INTRODUCTION Debt collection is a tricky problem, and you have definitely faced it before. In your normal business dealings, you have probably encountered customers who innocently do not pay when [...]
PENGENALAN Setiap warga kerja adalah asset kepada organisasi. Tanpa mengira tahap perjawatan, setiap individu adalah penting. Ini termasuklah kumpulan sokongan, perkeranian, pemandu dan dispatch di pejabat. Mereka juga perlukan motivasi, [...]
PENGENALAN PEMANDUAN Gambaran keseluruhan kursus, statistik berkaitan kemalangan jalanraya dan kematian, asas pemanduan dan kenapa perlunya kepelbagaian di dalam pemanduan seharian. Objektif PEMBANGUNAN KEMAHIRAN BERFIKIR (MENTAL SKILL DEVELOPMENT) Penetapan Fikiran [...]
PENGENALAN PEMANDUAN Gambaran keseluruhan kursus, statistik berkaitan kemalangan jalanraya dan kematian, asas pemanduan dan kenapa perlunya kepelbagaian di dalam pemanduan seharian. Objektif PEMBANGUNAN KEMAHIRAN BERFIKIR (MENTAL SKILL DEVELOPMENT) Penetapan Fikiran [...]