Customers are becoming more educated, demanding and aware of the availability of goods and services in the market. Providing excellent service consistently is not only the key factor of success of the organization but will also bring about long term profitability. At the end of this workshop, participants will be able to understand the needs […]
INTRODUCTION This programme is designed to develop the skills required to get started to manage any project. In this programme, for those new to project management it will provides a foundation to understanding the “Science and Art” of the project management. The workshop will examine the elements of sound project management and apply the generally […]
INTRODUCTION This course provide an important fundamental view on electronics for participants in order for them to develop a good foundation in understanding electronics which can be further studied as it is an wide field to be covered. After learning this course, participants can move to intermediate electronics activities such as a more in depth […]
Introduction The move into 2018 also comes with a shift in digital marketing. New trends are entering the marketplace and your company needs to pay attention or you may be forced by the wayside. With the need to become more visible and reach more customers, the digital marketing of tomorrow offers advancements in emerging technologies […]
INTRODUCTION This supervisor coaching/training program is focused on the responsibilities of effective supervisors in the organization. Notably, in addition to the organizational obligations, every supervisor has a personal life that must be balanced with the organizational demands. Supervisor coaching is needed for efficient and effective performance. Hence this coaching workshop for Supervisory Skills focuses on performance management skills in the workplace; teamwork […]
The aim of this course is to develop and create an effective and efficient Production Management System in managing all production resources so as to create value for the organization through output; profitability (positive financial return), maintaining customer satisfaction and meeting the competitive edge. Thus, it is important for the coordinated efforts of managers/staff on […]
HIRARC is one of the principles used in workplace to manage safety and health. Section 15 (2)(a) of OSHA 1994 has stipulated that “ the provision and maintenance of plants and systems of work that are, so far as is practicable, safe and without risks to health”
INTRODUCTION This course provide an important fundamental view on electronics for participants in order for them to develop a good foundation in understanding electronics which can be further studied as it is an wide field to be covered. After learning this course, participants can move to intermediate electronics activities such as a more in depth […]
Introduction In our daily work lives, we face the prospect of having too little time and too many things to accomplish. Juggling the daily stresses of family and work requires us to continuously cope with whatever workloads that are being thrown at us. In our daily interaction with others, we also face stresses due to […]
Introduction It’s hard to imagine a day going by without people passing along large amounts of information. Messages are everywhere, and the number of messages we receive seems to be increasing each day. Whether via phone, email, mass media, or personal interaction, we are subjected to a constant stream of information. With so much communication […]
Over the years, facilities management has gained recognition as a strategic component responsible for the success of an organization. It is moving away from its traditional focus on building to the people and business itself. The ever increasing advancement of technology has smoothened the facilities operation for most organizations. It is widely accepted that practitioners […]
Pengurusan gaji merupakan salah satu fungsi utama dalm struktur dan peranan pengurusan sumber manusia. Kegagalan mentadbir dan mengurus gaji disebabkan kurangnya pengetahuan khususnya yang berkaitan dengan Akta Kerja 1955, boleh mengundang masalah yang berkaitan dengan perundangan, boleh menjejaskan hubungan perindustrian antara majikan dan pekerja serta imej organisasi. Program ini akan melengkapkan pengetahuan yang sewajarnya yang […]
Introduction Whichever way you look at a success formula, a major part of it has to do with effective and strategic personal packaging Corporate Grooming & Social Etiquette training will help you to build your Professional Reputation. We believe that a professional image embellishes a company’s image and contributes to bottom-line results. From showing them […]
INTRODUCTION Staff Retention Employee retention programs can help you protect your most valuable assets: your people. High turnover rates cost time and money and indicate that your organization is a stepping stone, rather than a destination. What is staff retention? What is an employee retention plan? What is an employee retention strategy? How do you […]
Employee retention programs can help you protect your most valuable assets: your people. High turnover rates cost time and money and indicate that your organization is a stepping stone, rather than a destination. What is staff retention? What is an employee retention plan? What is an employee retention strategy? How do you improve employee retention
INTRODUCTION Well written technical reports results in cost and time savings as both business and technical readers can quickly get actionable information from a single report. You’ll get the great benefits: Pinpoint what readers look for in a report. Effectively connect technical content with business goals Use tact to reach out to hostile readers Allow […]
Introduction Minutes are vital to the success of the meeting. They not only serve as your historical record of the meeting, but they also are ‘proof’ of the actions/outcomes made at these meetings. For a role that carries significant responsibility, the minute-taker is more than just a ‘secretary’ who takes notes at great speed. A […]
PENGENALAN PEMANDUAN Gambaran keseluruhan kursus, statistik berkaitan kemalangan jalanraya dan kematian, asas pemanduan dan kenapa perlunya kepelbagaian di dalam pemanduan seharian.
Introduction In the present challenging environment, companies will need to continuously engage in dynamic marketing in order to have a foothold in the market place. As such, this program is designed to provide participants a framework for a well-structured marketing strategic plan, linking strategies with business goals. It will also provide participants with the principles […]
INTRODUCTION All managers will have to deal with difficult employees during their careers. First, there will always be difficult employees. Second, it’s your job as the supervisors to deal with them. If you don’t deal the problem, it will only get worse. This program has been designed to customize particularly in addressing the crucial element […]
INTRODUCTION Secretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical part of the organization, they need to be aligned and able to align others to the organization’s objectives and plans. They also must have certain […]
Organizations these days are physically run by middle level management. There is bulk of the work done by a large group of employees at this level. Most tasks and objectives are carried out successfully by this support team. The market place competition has intensified; as such we need a flexible change in roles of staff […]
Kursus Pemanduan berhemah meliputi sesi ceramah , perbincangan dan kerja berkumpulan disertakan dengan teori serta amali sebenar yang bertujuan untuk memberi PENGENALAN dan menambah KEFAHAMAN Teknik pemanduan kenderaan yang betul kepada pemandu
INTRODUCTION A general understanding of Finance for Non-Financial Managers is needed in any business environment where individuals have to manage budgets or costs and to take responsibility for revenue or expenditure. With the increasing emphasis on business results it is necessary for every manager to know and understand some of the techniques and actions necessary […]
Introduction The working world involves the constant use of verbal communication. Speaking is easy to do. The question is this – when you speak does it impact the listener? Do they follow your words and do as you wish them to? Do you get the desired results? Also, do you walk away from presentations and […]