INTRODUCTION Debt collection is a tricky problem, and you have definitely faced it before. In your normal business dealings, you have probably encountered customers who innocently do not pay when they are supposed to. Clearly, aggressive collection on such customers will unnecessarily create ill will. In fact, the typical customer will be embarrassed over not […]
Customers are becoming more educated, demanding and aware of the availability of goods and services in the market. Providing excellent service consistently is not only the key factor of success of the organization but will also bring about long term profitability. At the end of this workshop, participants will be able to understand the needs […]
This practical course will develop your knowledge of basic principles and provide you with a thorough understanding of heating, ventilation and air-conditioning systems. Your participation in this course will help understand HVAC system requirements, which can be quite. You’ll learn how properly designed HVAC systems can efficiently and cost-effectively provide a comfortable and healthy indoor […]
INTRODUCTION For most organizations, identifying and retaining talent is the key to their continued growth and success. But with recruitment falling short of solving the overall problem, companies increasingly are looking to develop and implement succession planning strategies as a means of ensuring highly qualified employees are recruited and developed to fill every strategic role […]
PENGENALAN Setiap warga kerja adalah asset kepada organisasi. Tanpa mengira tahap perjawatan, setiap individu adalah penting. Ini termasuklah kumpulan sokongan, perkeranian dan pembantu-pembantu pejabat. Mereka juga perlukan motivasi, sokongan moral dan peningkatan serta penambahbaikan di dalam menjalankan tugasan seharian.
Gambaran keseluruhan kursus, statistik berkaitan kemalangan jalanraya dan kematian, asas pemanduan dan kenapa perlunya kepelbagaian di dalam pemanduan seharian.
Secretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical part of the organization, they need to be aligned and able to align others to the organization’s objectives and plans. They also must have certain characteristics […]
“Effective training or development depends more on knowing what results are required – for the individual, the department and the organization as a whole.” With limited budgets and the need for cost-effective solutions, all organisations need to feel secure that the resources invested in training are targeted at areas where training and development is needed […]
PENGENALAN Kursus ini di adakan khusus untuk memberi , penerangan, penekanan, pendedahan dan implementasi mengenai perkara-perkara penting di dalam Undang-undang Buruh di Malaysia. Ianya merupakan asas utama di dalam hubungan antara pekerja dan majikan. Setiap Penyelia, Eksekutif dan Pengurus bukan sahaja perlu tahu Undang-undang Buruh tetapi juga perlu mahir akan pemakaian Undang-undang tersebut. Dengan kemahiran […]
HIRARC is one of the principles used in workplace to manage safety and health. Section 15 (2)(a) of OSHA 1994 has stipulated that “ the provision and maintenance of plants and systems of work that are, so far as is practicable, safe and without risks to health”
INTRODUCTION Every employee will walk through the same employment life cycle in their work life. This cycle is called “hire-> inspire -> admire-> retire”. Every stage has to be managed well from the perspective of both employee and the employer. However throughout this cycle, the superiors (employee who has direct report or a team reporting […]
Pengenalan Kursus ini direkabentuk khas untuk staf sokongan & pegawai serta kakitangan kerajaan dalam menyediakan surat rasmi, kertas kerja dan laporan secara betul dan efektif. Para peserta akan didedahkan dengan teknik-teknik dan format terbaru oleh jurulatih yang berpengalaman dan terlatih.
The 2-day workshop will review in detail the various types of transactions within an organisation and how these transactions are understood and accounted for following the fundamental accounting core concepts. The workshop will provide a walk-through for following the fundamental accounting core concepts. The workshop will provide a walk-through of a large number of basic […]
OBJEKTIF Kursus ini direka untuk memberi pengetahuan kepada juruteknik “maintenance” tentang asas penyelenggaraan peralatan dan jentera. Juruteknik patut memahami kenapa jentera dan peralatan merosot atau rosak supaya mereka boleh mengambil tindakan sebelum “Breakdown”. Kursus ini akan mengajar bagaimamna membina suatu graf semak dan langkah-langkah penyeleggaraan proaktif. Kursus ini juga akan mendedahkan peralatan peralatan yang […]
It’s hard to imagine a day going by without people passing along large amounts of information. Messages are everywhere, and the number of messages we receive seems to be increasing each day. Whether via phone, email, mass media, or personal interaction, we are subjected to a constant stream of information. With so much communication to […]
First aid is the provision of initial care for an illness or injury. It is usually performed by non-expert, but trained personnel to a sick or injured person until definitive medical treatment can be accessed. Certain self-limiting illnesses or minor injuries may not require further medical care past the first aid intervention. It generally consists […]