Virtual Learning Program 2023

PENGENALAN Tugas yang berkaitan dengan pengurusan inventori dan stor adalah berbeza mengikut saiz dan jenis syarikat. Pengurusan inventori dan stor yang berkesan adalah tanggungjawab yang penting, kerana stor tidak menjual barangan yang mereka kendalikan, hanya menyimpannya atau menyediakan perkhidmatan logistik sehingga barangan dihantar kepada pelanggan yang dimaksudkan. Prosedur dan sistem kawalan stok serta fungsi pengambilan […]

INTRODUCTION Lean supply chain management is not only exclusively for those companies who manufacture products, but by businesses who want to streamline their processes by eliminating waste and non-value added activities. Companies have a number of areas in their supply chain where waste can be identified as time, costs or inventory. To create a leaner […]

Introduction In managing people effectively, using delegation is an important tool. This 2-day workshop is specially designed to equip the leader/manager for his challenging role as changes to the industry nowadays happen very quickly. Special attention is made to the communication & delegation aspects and the “win-win” situations they can position for. There will be […]

INTRODUCTION An ethical worker is loyal and committed to the goals of his organization by putting in their best efforts. Genuine effort and dedication towards company goals is appreciated and rewarded with remunerative and hierarchical growth by organizations that have a strong work ethic. Work ethic refers to a set of behavioral rules that create […]

INTRODUCTION Data breaches. Ransomware. State-of-the-art attacks, advanced persistent threat (APT) targeting big organization and small businesses a like. Rarely a day goes by without another reminder in the headlines that improving security should be a top priority. Of course, there’s a big difference between knowing you should improve security and knowing how to get started. […]

Introduction The working world involves the constant use of verbal communication. Speaking is easy to do. The question is this – when you speak does it impact the listener? Do they follow your words and do as you wish them to? Do you get the desired results? Also, do you walk away from presentations and […]

INTRODUCTION English Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading, writing, speaking and listening, it contains the necessary elements of grammar and communication. It is vital for all participants to understand how communication is part and parcel of language. […]

PENGENALAN Mana-mana organisasi yang mempunyai pekerja, sudah pasti perlu mentadbir dan mengurus gaji pekerja. Pentadbiran dan Pengurusan Gaji pekerja yang baik sudah tentu akan dapat membuat pekerja seronok dan meningkatkan motivasi mereka.Bagi mereka yang terlibat di dalam Pengurusan Gaji, mengetahui secara terperinci tentang hal ehwal pengurusan gaji adalah merupakan satu kemestian. Kesilapan dan kesalahan perlu […]

INTRODUCTION Secretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical part of the organization, they need to be aligned and able to align others to the organization’s objectives and plans. They also must have certain […]

INTRODUCTION Today’s customers are a fast-moving, demanding crowd. They are looking for products and services that are proven yet innovative. They want information at their fingertips. With the right Customer Service management solutions in place, we can help organizations to build and nurture lasting one-on-one relationships with customers. Thus, it enhances the business efficiencies and […]

INTRODUCTION Facilities Management is strategic and timely planning Asset Management to achieve a satisfactory level of service delivery. Objective Plan , monitor and control the timely execution of the activities and services from the Commencement Date until the end of the contract Track and monitor the progress of the activities and services Manage resources more […]

Objective At the end of this training session, among others, participant will be able to: Review the Common Training process Flow Understand The important of Training Need analysis Build up the TNA framework activities Choosing appropriate TNA methodology that suite to their organization Understand the role of evaluator Understand the TNA Operational, individual, Competencies and […]