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CRM 009 – Effective Customer Service, 8 & 9 July 2025

INTRODUCTION Customer is always right”. This is a common statement in customer service where customer‟s satisfaction is a priority. The salesperson must equip themselves with interpersonal skill to build a […]

ACC 005 – Handling Fullset of Accounting, 16 July 2025

INTRODUCTION The Accounting for Non-Accountants course will provide a comprehensive introduction to the role of accounting in supporting and informing business decisions throughout the business. This course is designed for […]

PDM 015 – Grooming & Etiquette, 16 & 17 July 2025

Introduction How confident are you or your employee in the knowledge of business etiquette? Have you ever been embarrassed by not knowing quite the right handle yourself in social situations? […]

DVS 002 – Pemanduan Defensif (Defensive Driving), 23 & 24 July 2025

PENGENALAN Untuk mengurangkan kadar kemalangan dan kematian atas jalan raya. Untuk menghalang kemalangan dengan mengenal pasti risikonya – kawasan sekeliling/ sikap/ kekurangan maklumat. Objektif Diakhir sesi latihan ini, peserta akan dapat mempelajari: Mempersiap pemandu dengan gaya pemanduan […]