Public Program 2026

About Course Ramai pegawai dalam mana-mana organisasi mengambil mudah mengenai kepentingan dokumen seperti surat rasmi, memo dan emel. Namun apabila diberikan tugasan bagi menyediakan dokumen berkenaan, hasilnya kadangkala tidak seperti yang dijangkakan. Realitinya, dokumen mudah ini membawa beban berat sebagai wakil organisasi dalam proses komunikasi tulisan. Oleh yang demikian, kemahiran penyediaan dokumen rasmi pengurusan yang […]

INTRODUCTION “Customer is always right”.  This is a common statement in customer service where customer’s satisfaction is a priority. The salesperson must equip themselves with interpersonal skill to build a good relationship with their potential buyer.  The importance of a great image and persona is to ensure the loyalty of the customer. Participants of this […]

About Course Pengenalan Program Defensive Driving dilaksanakan untuk mengurangkan risiko kadar kemalangan dan kematian atas jalan raya serta menghalang kemalangan dengan mengenal pasti risikonya – kawasan sekeliling/ sikap/ kekurangan maklumat. What Will You Learn? Diakhir sesi latihan ini, peserta akan dapat mempelajari: Mempersiap pemandu dengan gaya pemanduan yang akan mengurangkan kadar risiko semasa memandu. Kursus […]

About Course The basic objective of a good filling system is to be able to find the record you need; quickly and economically, regardless of its format. The goal of a good filling system is to provide quick access to information. Files management is essential for records management. Records Management is the application of systematic […]

About Course INTRODUCTION HIRARC has become fundamental to the practice of planning, management and the operation of a business as a basic of risk management.  The organizations that have carried out risk assessment at the workplace have noted numerous changes in their working practice. This course will emphasize on chemical management and activity that can […]