INTRODUCTION The course covers aspects of health, safety and environment (HSE) relating to the workplace environment. The roles of management and non-management personnel in the development and implementation of a successful health and safety programme are addressed. The course focuses on the principles of occupational HSE, specifically the following major components: management, hazard impact and […]
PENGENALAN Manusia diciptakan oleh tuhan sebagai khalifah atau pemimpin di muka bumi ini yang diberi berbagai keistimewaan dan kelebihan dari makhluk-makhluk lain. Kelebihan dan keistimewaan ini ialah kerana manusia dikurniakan akal fikiran. Akal fikiranlah yang membezakan manusia dengan haiwan. Akal atau minda adalah sumber ilmu intelek (intellectual knowledge) yang menghasilkan pengetahuan melalui proses pemikiran dan […]
INTRODUCTION Interpersonal and communication skills are essential for all aspects of our business and private lives. This course is for individuals, team leaders and managers who need to and want to ensure that they are maximising their ability to communicate and work with others, avoiding conflict and disharmony. The program allows you to identify and […]
PENGENALAN Suasana di tempat kerja boleh menyumbang pada masalah mental dan emosi para pekerja ekoran tekanan dan masalah di dalam sesebuah organisasi. Ini di tambah lagi dengan cabaran semasa yang di hadapai khususnya untuk kekal berdaya saing. Jika ianya tidak di tangani dengan segera dan bijak sedikit sebanyak boleh merencat produktiviti serta prestasi sesaorang individu […]
Introduction In managing people effectively, using delegation is an important tool. This 2-day workshop is specially designed to equip the leader/manager for his challenging role as changes to the industry nowadays happen very quickly. Special attention is made to the communication & delegation aspects and the “win-win” situations they can position for. There will be […]
Introduction Effective Business Writing is an important skill and criteria in the development of a highly successful business in the world today. Good business writing skills are clearly evident in the everyday correspondence of letters, emails, memos, messages and so forth. Bad writing skills can distort the original meaning of the message to be conveyed […]
Organizations the world over rely on information to make sound decisions regarding all manner of affairs. But with the amount of available data growing on a daily basis, the ability to make sense of all of that data is becoming more and more challenging. Fortunately, this is where the power of Microsoft® Office Excel® 2016 […]
PENGENALAN Para pembantu tadbir dan staff kumpulan sokongan adalah merupakan ahli-ahli yang penting di dalam sesebuah organisasi. Ini adalah kerana tanpa sokongan yang padu daripada mereka, kelancaran perjalanan organisasi akan terjejas. Oleh kerana pejabat adalah merupakan pusat atau “nerve centre” bagi sesebuah organisasi di mana semua aktiviti bermula dan berpusat, keberkesanan sistem pentadbirannya akan hanya […]
INTRODUCTION An ethical worker is loyal and committed to the goals of his organization by putting in their best efforts. Genuine effort and dedication towards company goals is appreciated and rewarded with remunerative and hierarchical growth by organizations that have a strong work ethic. Work ethic refers to a set of behavioral rules that create […]
Kursus ini direkabentuk khas untuk staf sokongan & pegawai serta kakitangan kerajaan dalam menyediakan surat rasmi, kertas kerja dan laporan secara betul dan efektif. Para peserta akan didedahkan dengan teknik-teknik dan format terbaru oleh jurulatih yang berpengalaman dan terlatih.
INTRODUCTION A well-executed training needs analysis will enable your organization to align the skill sets currently available in your organization with those skill sets required to meet your business objectives. If conducted appropriately, it helps to diagnose which areas that really need training and / or other means of intervention. The new ISO 9001:2000 has […]
INTRODUCTION All managers will have to deal with difficult employees during their careers. First, there will always be difficult employees. Second, it’s your job as the supervisors to deal with them. If you don’t deal the problem, it will only get worse. This program has been designed to customize particularly in addressing the crucial element […]