Interpersonal and communication skills are essential for all aspects of our business and private lives.
This course is for individuals, team leaders and managers who need to and want to ensure that they are maximising their ability to communicate and work with others, avoiding conflict and disharmony.
The program allows you to identify and adapt your communication style. Your ability to listen and comprehend the intention/message behind the words used by others will be improved. You will be able to identify ways to talk with other people in a manner that relates to them and their particular style. You will detect possible conflict and minimise its impact.
You cover the communication and networking skills techniques and ideas, but a substantial component involves practical exercises that let you focus on the management of issues most important to you.
Networking skills are the competencies you need to have to maintain professional or social contacts. Networking is a critical skill in sales, business development and several other industries. Networking skills are necessary to make and develop relationships with new contacts and promote something of value.