Public Programs 2021

All managers will have to deal with difficult employees during their careers. First, there will always be difficult employees. Second, it's your job as the supervisors to deal with them. […]

Customers are becoming more educated, demanding and aware of the availability of goods and services in the market. Providing excellent service consistently is not only the key factor of success […]

Gambaran keseluruhan kursus, statistik berkaitan kemalangan jalanraya dan kematian, asas pemanduan dan kenapa perlunya kepelbagaian di dalam pemanduan seharian.

This programme is designed to develop the skills required to get started to manage any project. In this programme, for those new to project management it will provides a foundation […]

This course provide an important fundamental view on electronics for participants in order for them to develop a good foundation in understanding electronics which can be further studied as it […]

The provision of training and awareness across all level of employees within an organization is a statutory requirement under the Occupational Safety and Health Act (Act 514). This proposed training […]

“Effective training or development depends more on knowing what results are required – for the individual, the department and the organization as a whole.” With limited budgets and the need […]

This program encourages participants to speak, use and construct proper sentences in day-to-day workplace conversational English.

Hazard analysis and critical control points or HACCP is a systematic preventive approach to food safety from biological, chemical, and physical hazards in production processes that can cause the finished […]

Selling is tough especially during times when there is a shift in customers’ needs or a down economy. One might have been tempted to ‘sit tight’ and ‘ride the tide’, […]

In the present challenging environment, companies will need to continuously engage in dynamic marketing in order to have a foothold in the market place.  As such, this program is designed […]

A general understanding of Finance for Non-Financial Managers is needed in any business environment where individuals have to manage budgets or costs and to take responsibility for revenue or expenditure. […]