LDM 019 – Managing Problematic Employees
Kuala LumpurAll managers will have to deal with difficult employees during their careers. First, there will always be difficult employees. Second, it's your job as the supervisors to deal with them. […]
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Public Programs 2021
CRM 002 – Customer Care Excellence
Kuala LumpurCustomers are becoming more educated, demanding and aware of the availability of goods and services in the market. Providing excellent service consistently is not only the key factor of success […]