DVS 002 – Pemanduan Defensif (Defensive Driving), 11 & 12 November 2024

Pengenalan Program ini adalah untuk mengurangkan kadar kemalangan dan kematian atas jalan raya serta menghalang kemalangan dengan mengenal pasti risikonya – kawasan sekeliling/ sikap/ kekurangan maklumat. Objektif Diakhir sesi latihan ini, peserta akan dapat mempelajari: Mempersiap pemandu dengan gaya […]

CRM 009 – Effective Customer Service, 11 & 12 November 2024

INTRODUCTION Customer is always right”. This is a common statement in customer service where customer‟s satisfaction is a priority. The salesperson must equip themselves with interpersonal skill to build a […]

PDM 015 – Grooming & Etiquette, 25 & 26 November 2024

Introduction How confident are you or your employee in the knowledge of business etiquette? Have you ever been embarrassed by not knowing quite the right handle yourself in social situations? […]