RDC 003 – Technical Report Writing , 23 & 24 October 2024

INTRODUCTION Well written reports result in cost and time savings as both technical and non-technical readers can quickly get actionable information from a single report.  Decision makers and other readers […]

DVS 002 – Pemanduan Defensif (Defensive Driving), 11 & 12 November 2024

Pengenalan Program ini adalah untuk mengurangkan kadar kemalangan dan kematian atas jalan raya serta menghalang kemalangan dengan mengenal pasti risikonya – kawasan sekeliling/ sikap/ kekurangan maklumat. Objektif Diakhir sesi latihan ini, peserta akan dapat mempelajari: Mempersiap pemandu dengan gaya […]

CRM 009 – Effective Customer Service, 11 & 12 November 2024

INTRODUCTION Customer is always right”. This is a common statement in customer service where customer‟s satisfaction is a priority. The salesperson must equip themselves with interpersonal skill to build a […]