INTRODUCTION
A well-executed training needs analysis [TNA] will enable your organization to align the skill sets currently available in your organization with those skill sets required to meet your business objectives. If conducted appropriately, it helps to diagnose which areas that really need training and / or other means of intervention. The new ISO 9001:2000 has specifically stipulate the requirements of a competency-based training and development program.
This 2-day training and workshop course is designed for Human Resource staff, in particular HRD personnel, to conduct a TNA and to introduce or upgrade existing TNA approaches that involve a strategic framework to map up competencies in an organization.