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MKT 009 – Business Fundamental: Effective Networking

MKT 009 – Business Fundamental: Effective Networking

Teachers
Zalina Zainal Abidin
Category:
In-House Programs / Marketing / Sales & Marketing /
MKT 009 - Business Fundamental: Effective Networking

Duration: 2 Days
Lectures: InHouse
Certificate of Completion

INTRODUCTION

Interpersonal and communication skills are essential for all aspects of our business and private lives.

This course is for individuals, team leaders and managers who need to and want to ensure that they are maximising their ability to communicate and work with others, avoiding conflict and disharmony.

The program allows you to identify and adapt your communication style. Your ability to listen and comprehend the intention/message behind the words used by others will be improved. You will be able to identify ways to talk with other people in a manner that relates to them and their particular style. You will detect possible conflict and minimise its impact.

You cover the communication and networking skills techniques and ideas, but a substantial component involves practical exercises that let you focus on the management of issues most important to you.

Networking skills are the competencies you need to have to maintain professional or social contacts. Networking is a critical skill in sales, business development and several other industries. Networking skills are necessary to make and develop relationships with new contacts and promote something of value.

Objective

  • This is the ice breaking for the whole course.
  • As for the participants to familiarize of the programs’ do’s and don’ts
  • To analyze the team weaknesses
  • To do a self survey on personality.
  • To learn on the forms and processes of communication.
  • To learn how to do a proper and complete report via important factors in messages.
  • To understand a better way of handling emails.
  • To apply the Art Of Questioning
  • To liaise with people using the emotional side of brain, and the technical side of the brain.
  • To learn on how to solve problems and re-solve if re-occurred happens
  • To engage root-cause-analysis in the process
  • To expand networking skills for give higher confidence level.
  • To be able find ways to approach people.

Who Should Attend

  • People who interested in taking this course

Methodology

  • This stimulating program will maximize the understanding and learning of concepts through interactive knowledge sharing, audio visual stimulants, group discussion, case studies and experiential learning activities. Adult learning approach shall be adopted in order to optimize the interactive sessions.

Course Module

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Day One (9.00 AM - 5.00 PM)

  • Grouping activities
  • Winning Chart
  • Pre Test
  • Building your Career Tower
  • Identify the challenges in your career
  • Group presentation

  • DISC Personality test
  • Introduction to communication
  • What is an effective communication?
  • What is your understanding
  • The forms of communication
  • Communication process
  • Principles of communication
  • Common communication barriers
  • Informational and Relational
  • Important factors in messages
  • Why men and women listen differently
  • Email etiquettes do’s and don’ts

  • 4 types of questioning techniques
  • Movie shot
  • Listening skills
  • Characteristics of good listeners
  • Left brain and Right brain
  • Group activity – identify which side of the brain

  • Plan – Do – Check – Action
  • Application of PDCA
  • Solve the problems which already identified earlier.

Day Two (9.00AM - 5.00PM)

1.Start by determining your goals

2.Talk to your friends

  • Leisure talk then business talk
  • Preparing your business cards.
  1. Attend events to meet new people
  • Bring business name cards

4.Ask to understand

  • Use questioning techniques

5.Build a network matrix

  • Be confident and build trust

6.Volunteer in your community

7.Follow-up and don’t forget to stay active

Stay connected

  • MODULE 6a: INTRODUCTION AND 1ST ‘P’ IN PUBLIC SPEAKING – PRESENTER
    • Presentation Check list
    • Prior to the presentation
    • Purpose of the presentation
    • Processes
  • MODULE 6b: 2ND  ‘P’ IN PUBLIC SPEAKING – PEOPLE ATTENDING
    • The audience or the crowd
    • Audience demography

    The locations

  • MODULE 6c: 3RD  ‘P’ IN PUBLIC SPEAKING – PREPARATION
    • For an effective and a better speech
    • Title or topic given
    • Resources
  • MODULE 6d : 4TH   ‘P’ IN PUBLIC SPEAKING – PRESENTATION
    • Presentation Techniques
    • Impromptu presentation – Using the hand bones as indicators
    • To avoid buffer words
    • Habits to avoid
    • Handling ‘butterflies’ & stress
    • Handling nervous
    • Emphasizing points
    • Feedback
    • Practice

  • Final project will be given to the participants.
  • They have to complete the task and prepare the final group presentation.
  • Marks will be given.
  • Post test

About Instructors

Zalina Zainal Abidin
- Professional Office Management Skills - Achieving High Performance Skills for Clerical - Customer Service the Heart of Organisation