Introduction
This program encourages participants to speak, use and construct proper sentences in day-to-day workplace conversational English.
CWS 006 – Enhance your English Conversational and Grammar Skills
CWS 006 – Enhance your English Conversational and Grammar Skills
Objectives
- To learn the fundamentals of English grammar, vocabulary and the language
- To emphasize on pronunciation for clarity
- Understand the use of common terms, words and sentences at workplace
- Express themselves confidently in daily interactions
Who Should Attend?
- All Executives
- Officers
- Administrators and support staff
Methodology
- Group presentation – Mini drama, jingles
- Individual presentation – Speech
CURRICULUM
Day One
- Mother tongue influence
- Common barriers to good English
- Workplace culture
- Attitude towards communicating in English
- Nouns, pronouns, adjectives
- Verbs, adverbs, articles
- Prepositions, conjunctions, interjections
- Antonyms, synonyms
- Statements, questions
- Interesting idioms
- Active and passive voice
- Pronunciation of long and difficult words
- Common misspelled words
- Punctuation marks
- Proofread and edit
- Body language
- Meetings and greetings
- Accepting and rejecting
- Giving constructive feedback
Day Two
- Listen to your voice
- Answering calls
- Making calls
- Putting on hold
- Transferring calls
- Taking messages
- Handling complaints
- Giving clear instructions and directions
- Explaining and discussing issues of common interest
- Giving compliments and encouraging expressions
About Instructors
Mrs Sinthana
- Enhance English Conversational & Grammar
- English Communication & Competence
- Mind Your English Language