INTRODUCTION
Most clerical staff, receptionists and junior secretaries are being left behind and often they are assumed as less important members of the team. Their positions are as backup teams, which help the organization to run daily matters. Management usually does not realize the vital part these groups play in the growth of the organization.
Their work might seem less significant compare to the managerial tasks but they know the company’s bottom line. This 2-day course has been specially designed to equip your support staff with the necessary skills to tackle their daily task with interest, knowledge and enthusiasm. In addition, this training will help them to plan and execute their work in a more organized way.
