CRM 009 – Effective Customer Service, 17 & 18 February 2025

INTRODUCTION Customer is always right”. This is a common statement in customer service where customer‟s satisfaction is a priority. The salesperson must equip themselves with interpersonal skill to build a […]

MOF 016 – Microsoft Project, 17 & 18 February 2025

Introduction This course covers the critical knowledge and skills a project manager needs to create a project plan with Project during the planning phase of a project. In other words, […]

DVS 002 – Pemanduan Defensif (Defensive Driving), 18 & 19 February 2025

PENGENALAN Untuk mengurangkan kadar kemalangan dan kematian atas jalan raya. Untuk menghalang kemalangan dengan mengenal pasti risikonya – kawasan sekeliling/ sikap/ kekurangan maklumat. Objektif Diakhir sesi latihan ini, peserta akan dapat mempelajari: Mempersiap pemandu dengan gaya pemanduan […]

PDM 015 – Grooming & Etiquette, 25 & 26 February 2025

Introduction How confident are you or your employee in the knowledge of business etiquette? Have you ever been embarrassed by not knowing quite the right handle yourself in social situations? […]

PCM 004- Cyber Security Awareness, 6 March 2025

INTRODUCTION Data breaches. Ransomware. State-of-the-art attacks, advanced persistent threat (APT) targeting big organization and small businesses a like. Rarely a day goes by without another reminder in the headlines that […]

MOF 003 – Microsoft Excel (Intermediate), 14 March 2025

INTRODUCTION The Microsoft Excel Intermediate course covers different functions and formula available in the Excel spreadsheet.  It is suitable for complete beginners or little prior knowledge of Excel.  At the […]