INTRODUCTION Data breaches. Ransomware. State-of-the-art attacks, advanced persistent threat (APT) targeting big organization and small businesses a like. Rarely a day goes by without another reminder in the headlines that improving security should be a top priority. Of course, there’s a big difference between knowing you should improve security and knowing how to get started. […]

INTRODUCTION English Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading, writing, speaking and listening, it contains the necessary elements of grammar and communication. It is vital for all participants to understand how communication is part and parcel of language. […]

Introduction Performance measurement development and KPI is a discipline that involves articulating what an organization is trying to accomplish and then identifying the most meaningful and useful indicators of success. Performance measures, or KPIs, are a key part of any strategic management system, as they are critical to assessing the effectiveness of strategy implementation. Meaningful […]

INTRODUCTION The working world involves the constant use of verbal of communication. Speaking is easy to do. The question is this – when you speak does it impact the listener? Do they follow your words and do as you wish them to? Do you get the desired result? Also, do you walk away from conversations […]

INTRODUCTION The Accounting for Non-Accountants course will provide a comprehensive introduction to the role of accounting in supporting and informing business decisions throughout the business. This course is designed for participants who have access, use, and rely upon accounting information, but do not have accounting training or background. The participants will also learn to perform […]

INTRODUCTION An individual who is able to communicate well and effectively can highlight his or her self -esteem and organization. Communication skills are very important because they have a direct impact on the satisfaction of customers, superiors, dignitaries, employees, friends and even the media, which in turn has a huge impact on the reputation and […]

Introduction Whether in personal or professional sphere, problems happen, and they can impede one’s achievement of the desired outcome. Problems can come from various sources, and if poorly managed, more problems could ensue. It is important to identify the problem well so that the best possible solution can be identified and consequently, implemented. In coming […]