INTRODUCTION Well written reports result in cost and time savings as both technical and non-technical readers can quickly get actionable information from a single report. Decision makers and other readers can quickly understand the benefits of a successful implementation of the report recommendations. BENEFITS: Connect to readers by empathizing with their needs Improve decision making […]
Introduction The ‘Sexual harassment and bully prevention at work place’ training aims to enhance participants general understanding of workplace sexual harassment. Participants gain a deeper awareness of the nature and prevalence of workplace sexual harassment or bullies and how they can implement strategies to prevent workplace sexual harassment and be an effective bystander. Participants will […]
Introduction (HIRARC) has become fundamental to the practice of planning, management and the operation of a business as a basic of risk management. The organizations that have carried out risk assessment at the work place have noted numerous changes in their working practice. Those who have already carried out risk assessment in their work, have […]
Introduction Employees are hidden treasures. So if we did not use their total participation and involvement to help improve their own work areas, it is a waste of talent. Quality improvement, conducive and safe workplace, process improvement: these are small focused improvement where many organizations have found that their employees can contribute significantly. They also […]
Objective At the end of this training session, among others, participant will be able to: Reviewing the fundamental of KPI AND KRA. Understanding the KPI and KRA linkage and process Able to use a S.M.A.R.T in writing KPI which help to determine right KPI to be measured Cascading the Departmental KPI to subordinate Mentoring the […]
PENGENALAN Setiap seorang pekerja baik sektor awam atau swasta akan menempuh saat persaraan ketika mencecah usia yang berkenaan. Pada saat ini setiap individu mempunyai dilemma untuk menghadapi hidup menempuh alam yang baru yang tentunya berbeza dari alam sebelumnya. Persediaan haruslah dilakukan dari mental dan fizikal dalam usaha membina corak kehidupan selepas persaraan. Kursus pra-persaraan ini […]
PENGENALAN Tugas yang berkaitan dengan pengurusan inventori dan stor adalah berbeza mengikut saiz dan jenis syarikat. Pengurusan inventori dan stor yang berkesan adalah tanggungjawab yang penting, kerana stor tidak menjual barangan yang mereka kendalikan, hanya menyimpannya atau menyediakan perkhidmatan logistik sehingga barangan dihantar kepada pelanggan yang dimaksudkan. Prosedur dan sistem kawalan stok serta fungsi pengambilan […]
INTRODUCTION This course is a general overview of a variety of personal finance topics – including budgeting, the importance of your credit score, cash flow, setting financial goals, and taxes. Whether you are just starting college, nearing retirement, or somewhere in between, this course will provide you with the knowledge to understand your money and […]
INTRODUCTION It is important to understand that, organization handle problematic employees in many situations differently and not all HR personnel, supervisors or even HOD have a knowledge on counseling. Most of minor misconduct required counseling session in the initial stage. The purpose of this training is to provide proper techniques and steps we use in […]
INTRODUCTION English Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading, writing, speaking and listening, it contains the necessary elements of grammar and communication. It is vital for all participants to understand how communication is part and parcel of language. […]
Pengenalan Program ini adalah untuk mengurangkan kadar kemalangan dan kematian atas jalan raya serta menghalang kemalangan dengan mengenal pasti risikonya – kawasan sekeliling/ sikap/ kekurangan maklumat. Objektif Diakhir sesi latihan ini, peserta akan dapat mempelajari: Mempersiap pemandu dengan gaya pemanduan yang akan mengurangkan kadar risiko semasa memandu. Kursus ini direka untuk mengubah tabiat pemandu sewaktu memandu kenderaan. Kebanyakkan pemandu mempunyai sikap pemanduan yang tidak […]
INTRODUCTION Customer is always right”. This is a common statement in customer service where customer‟s satisfaction is a priority. The salesperson must equip themselves with interpersonal skill to build a good relationship with their potential buyer. The importance of a great image and persona is to ensure the loyalty of the customer. Participants of this […]