INTRODUCTION Today’s customers are a fast-moving, demanding crowd. They are looking for products and services that are proven yet innovative. They want information at their fingertips. With the right Customer Service management solutions in place, we can help organizations to build and nurture lasting one-on-one relationships with customers. Thus, it enhances the business efficiencies and […]
INTRODUCTION A general understanding of Finance for Non-Financial Managers is needed in any business environment where individuals have to manage budgets or costs and to take responsibility for revenue or expenditure. With the increasing emphasis on business results it is necessary for every manager to know and understand some of the techniques and actions necessary […]
INTRODUCTION A general understanding of Finance for Non-Financial Managers is needed in any business environment where individuals have to manage budgets or costs and to take responsibility for revenue or expenditure. With the increasing emphasis on business results it is necessary for every manager to know and understand some of the techniques and actions necessary […]
Introduction Infographics, ranging in size and scope from a three-inch pie chart to a multipage, full-color spread, infographics add visual appeal and detail to virtually any story. This is an interesting time for infographics. We crave information and entertainment, and in a world that’s crowded with data, an attractive visual presentation can help your story […]
INTRODUCTION Occupational Safety and Health (OSH) at Workplace especially at industrial sector, in order to provide awareness to employer and employees pertaining hazard, risk and threat at workplace. The intention of this training is to create awareness people to identify what is hazard ad risk, how to conduct risk assessment, what is corrective and preventive […]
Introduction Stress is a prevalent issue in today’s fast-paced world, affecting individuals personally and professionally. This two-day course is designed to equip participants with practical tools and strategies to effectively manage stress. In addition to stress management techniques, this course emphasizes the importance of prioritization, innovation and strong communications in reducing stress and achieving personal […]
Introduction 5S is much more than just “housekeeping”. Housekeeping and an organized workplace are the results of 5S, but the real purpose of 5S is to uncover errors and problems more quickly. Implementing 5S at the same time will enhance Productivity and Safety as well.”. Objectives At the end of this course the participants will […]
INTRODUCTION The basic objective of a good filling system is to be able to find the record you need; quickly and economically, regardless of its format. The goal of a good filling system is to provide quick access to information. Files management is essential for records management. Records Management is the application of systematic control […]
PENGENALAN Para pembantu tadbir dan kumuplan sokongan adalah merupakan ahli-ahli yang penting di dalam sebuah organisasi. Ini adalah kerana tanpa sokongan yang padu daripada mereka, kelancaran perjalanan organisasi akan terjejas. Modul in telah disusun khusus untuk para pembantu tadbir dan staff kumpulan sokongan untuk memberi pendedahan kepada konsep kualiti dan pembangunan diri dan membawa mereka […]
INTRODUCTION In the current environment, digital marketing is an important strategy for any organization especially if they are targeting the younger generation. As such, it is important for organizations to make use of digital marketing in generating leads and turning those leads into sales. This program seeks to help participants to understand more about social […]
INTRODUCTION This course introduces participants to the basics of Microsoft PowerPoint Participants will learn to create a simple presentation by adding & modifying text, simple graphics and printing the presentation OBJECTIVES Discuss on how Microsoft PowerPoint can be an appropriate tool to run a day to day-business. Illustrate the different components of Microsoft PowerPoint 2016 […]
INTRODUCTION Well written reports result in cost and time savings as both technical and non-technical readers can quickly get actionable information from a single report. Decision makers and other readers can quickly understand the benefits of a successful implementation of the report recommendations. BENEFITS: Connect to readers by empathizing with their needs Improve decision making […]