Introduction Performance measurement development and KPI is a discipline that involves articulating what an organization is trying to accomplish and then identifying the most meaningful and useful indicators of success. Performance measures, or KPIs, are a key part of any strategic management system, as they are critical to assessing the effectiveness of strategy implementation. Meaningful […]
PENGENALAN Pelanggan hari ini adalah orang ramai yang bergerak pantas dan menuntut. Mereka sedang mencari produk dan perkhidmatan yang terbukti lagi inovatif. Mereka mahukan maklumat di hujung jari. Dengan penyelesaian pengurusan Khidmat Pelanggan yang betul disediakan, kami boleh membantu organisasi membina dan memupuk perhubungan satu dengan satu yang berkekalan dengan pelanggan. Oleh itu, ia meningkatkan […]
INTRODUCTION Over the years, facilities management has gained recognition as a strategic component responsible for the success of an organization. It is moving away from its traditional focus on building to the people and business itself. The ever increasing advancement of technology has smoothened the facilities operation for most organizations. It is widely accepted that […]
PENGENALAN Kursus ini bertujuan untuk memberikan pemahaman yang mendalam kepada prinsip penghawa dingin dan sistem penyejukan dengan pemahaman untuk menjalankan penyelenggaraan yang berkesan untuk industri. Memberi pengetahuan mengenai prinsip kerja sistem penyaman udara, memahami fungsi komponen utama, memahami pelbagai jenis penghawa dingin dan bagaimana untuk menyelesaikan masalah. OBJEKTIF Memilih komponen-komponen yang bersesuaian bagi setiap jenis […]
PENGENALAN Suasana di tempat kerja boleh menyumbang pada masalah mental dan emosi para pekerja ekoran tekanan dan masalah di dalam sesebuah organisasi. Ini di tambah lagi dengan cabaran semasa yang di hadapai khususnya untuk kekal berdaya saing. Jika ianya tidak di tangani dengan segera dan bijak sedikit sebanyak boleh merencat produktiviti serta prestasi sesaorang individu […]
INTRODUCTION How would you feel if the people you are communicating with (be it customers, colleagues or even family members) will listen, understand and do what you say? How much better will the world we live in be it for us? Too good to be true? Learn proven easy-to-use scientific approaches to realize your communication […]
INTRODUCTION Many organizations can lose focus on the basic aim of the ISO 9001:2015 which is to continually improve the effectiveness of the organization. So, the business cannot sustain even though a comprehensive ISO 9001:2015 Quality Management System is in place. ISO 9001:2015 is not about how comprehensive the document it is. It is about […]
INTRODUCTION Over the years, facilities management has gained recognition as a strategic component responsible for the success of an organization. It is moving away from its traditional focus on building to the people and business itself. The ever increasing advancement of technology has smoothened the facilities operation for most organizations. It is widely accepted that […]
PENGENALAN Kursus ini bertujuan untuk memberikan pemahaman yang mendalam kepada prinsip penghawa dingin dan sistem penyejukan dengan pemahaman untuk menjalankan penyelenggaraan yang berkesan untuk industri. Memberi pengetahuan mengenai prinsip kerja sistem penyaman udara, memahami fungsi komponen utama, memahami pelbagai jenis penghawa dingin dan bagaimana untuk menyelesaikan masalah. OBJEKTIF Memilih komponen-komponen yang bersesuaian bagi setiap jenis […]
PENGENALAN Suasana di tempat kerja boleh menyumbang pada masalah mental dan emosi para pekerja ekoran tekanan dan masalah di dalam sesebuah organisasi. Ini di tambah lagi dengan cabaran semasa yang di hadapai khususnya untuk kekal berdaya saing. Jika ianya tidak di tangani dengan segera dan bijak sedikit sebanyak boleh merencat produktiviti serta prestasi sesaorang individu […]
INTRODUCTION How would you feel if the people you are communicating with (be it customers, colleagues or even family members) will listen, understand and do what you say? How much better will the world we live in be it for us? Too good to be true? Learn proven easy-to-use scientific approaches to realize your communication […]
INTRODUCTION Many organizations can lose focus on the basic aim of the ISO 9001:2015 which is to continually improve the effectiveness of the organization. So, the business cannot sustain even though a comprehensive ISO 9001:2015 Quality Management System is in place. ISO 9001:2015 is not about how comprehensive the document it is. It is about […]