CRM 009 – Effective Customer Service, 11 & 12 November 2024

INTRODUCTION Customer is always right”. This is a common statement in customer service where customer‟s satisfaction is a priority. The salesperson must equip themselves with interpersonal skill to build a […]

MOF 003 – Microsoft Excel (Intermediate), 20 & 21 November 2024

INTRODUCTION This course introduces participants to the Basic ,Intermediate of Microsoft Excel. Participants will learn the basics skills necessary to create and edit basic worksheets and workbooks, enter data, formulas, […]

PDM 015 – Grooming & Etiquette, 25 & 26 November 2024

Introduction How confident are you or your employee in the knowledge of business etiquette? Have you ever been embarrassed by not knowing quite the right handle yourself in social situations? […]