PCM 004- Cyber Security, 29 July 2024

INTRODUCTION Data breaches. Ransomware. State-of-the-art attacks, advanced persistent threat (APT) targeting big organization and small businesses a like. Rarely a day goes by without another reminder in the headlines that improving security should be a top priority. Of course, there’s a big difference between knowing you should improve security and knowing how to get started. […]

CWS 005 – Spoken & Written Business English, 31 July 2024

INTRODUCTION English Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading, writing, speaking and listening, it contains the necessary elements of grammar and communication. It is vital for all participants to understand how communication is part and parcel of language. […]

HRM 009- Performance Management-KPI, 1 August 2024

Introduction Performance measurement development and KPI is a discipline that involves articulating what an organization is trying to accomplish and then identifying the most meaningful and useful indicators of success. Performance measures, or KPIs, are a key part of any strategic management system, as they are critical to assessing the effectiveness of strategy implementation. Meaningful […]

CWS 012 – Effective Communication Skill, 5 August 2024

INTRODUCTION The working world involves the constant use of verbal of communication. Speaking is easy to do. The question is this – when you speak does it impact the listener? Do they follow your words and do as you wish them to? Do you get the desired result? Also, do you walk away from conversations […]

FIN 013- Personal Financial Planning, 5 & 6 August 2024

INTRODUCTION This course is a general overview of a variety of personal finance topics – including budgeting, the importance of your credit score, cash flow, setting financial goals, and taxes. Whether you are just starting college, nearing retirement, or somewhere in between, this course will provide you with the knowledge to understand your money and […]

HRM 001 – Pengurusan Strategik, 5 & 6 Ogos 2024

PENGENALAN “Strategi” dari perkataan Greeks “strategos” bererti tentera dan memimpin.  Pada mulanya “strategi” digunakan bagi maksud peranan kepimpinan seorang jeneral yang memerintah dengan tujuan ketenteraan. Kombinasi antara seni dan sains dalam pengurusan yang memberi penekanan komprehensif terhadap: Proses menggubal, melaksana, dan menilai pencapaian strategi. Pengurusan strategik ini sangat penting kepada golongan professional pelbagai agensi bagi […]

ACC 005 – Handling Fullset of Accounting, 8 August 2024

INTRODUCTION The Accounting for Non-Accountants course will provide a comprehensive introduction to the role of accounting in supporting and informing business decisions throughout the business. This course is designed for participants who have access, use, and rely upon accounting information, but do not have accounting training or background. The participants will also learn to perform […]

STW 003 – Pengurusan Stor & Inventori Secara Berkesan, 12 & 13 August 2024

PENGENALAN Tugas yang berkaitan dengan pengurusan inventori dan stor adalah berbeza mengikut saiz dan jenis syarikat. Pengurusan inventori dan stor yang berkesan adalah tanggungjawab yang penting, kerana stor tidak menjual barangan yang mereka kendalikan, hanya menyimpannya atau menyediakan perkhidmatan logistik sehingga barangan dihantar kepada pelanggan yang dimaksudkan. Prosedur dan sistem kawalan stok serta fungsi pengambilan […]

FAD 002 – Pengurusan & Pentadbiran Pejabat, 12 & 13 August 2024

PENGENALAN Para pembantu tadbir dan kumuplan sokongan adalah merupakan ahli-ahli yang penting di dalam sebuah organisasi. Ini adalah kerana tanpa sokongan yang padu daripada mereka, kelancaran perjalanan organisasi akan terjejas. Modul in telah disusun khusus untuk para pembantu tadbir dan staff kumpulan sokongan untuk memberi pendedahan kepada konsep kualiti dan pembangunan diri dan membawa mereka […]

PDM 005 – Communication and Interpersonal Skills, 15 August 2024

INTRODUCTION An individual who is able to communicate well and effectively can highlight his or her self -esteem and organization. Communication skills are very important because they have a direct impact on the satisfaction of customers, superiors, dignitaries, employees, friends and even the media, which in turn has a huge impact on the reputation and […]

OPS 002 – Problem Solving & Decision Making, 15 August 2024

Introduction Whether in personal or professional sphere, problems happen, and they can impede one’s achievement of the desired outcome. Problems can come from various sources, and if poorly managed, more problems could ensue. It is important to identify the problem well so that the best possible solution can be identified and consequently, implemented. In coming […]

MTN 007- Measurement And Calibration , 19 August 2024

INTRODUCTION Accurate measurements are essential in today’s industry as they ensure product quality, operational efficiency, and regulatory compliance. Precise measurements underpin quality control processes, enabling  manufacturers to produce goods that meet specifications and customer expectations. They also enhance efficiency by optimizing resource use and minimizing waste. In industries such as pharmaceuticals, aerospace, and food processing, […]