TRG 004 – Managing Smart Human Resource Development and Training Function Effectively, 10 Feb 2023

INTRODUCTION The role of training department in organizing Human Capital Development activities are equally important to other department roles and function especially in managing human resource development and talent . This particular program has been designed to build specific skills and competencies for staff who manage and coordinate training function in order for them to […]

HSE 003 – Hazard Identification Risk Assessment & Risk Control (HIRARC) (VL),10 Feb 2023

Introduction HIRARC is one of the principles used in workplace to manage safety and health. Section 15 (2)(a) of OSHA 1994 has stipulated that “ the provision and maintenance of plants and systems of work  that are, so far as is practicable, safe and without risks to health” Objectives Understand different types of hazards that […]

CRM 009 – Effective Customer Relationship, 10 Feb 2023

INTRODUCTION Today’s customers are a fast-moving, demanding crowd. They are looking for products and services that are proven yet innovative. They want information at their fingertips. With the right Customer Service management solutions in place, we can help organizations to build and nurture lasting one-on-one relationships with customers. Thus, it enhances the business efficiencies and […]

SWP 001 – Safety Awareness at Workplace, 13 & 14 Feb 2023

INTRODUCTION Protect employees and the employer from death or injury Teaches workers how to work in a safe environment Keeps everyone feel safe and happy Teaches the workers to pay attention to their surroundings Prevents companies from law suits Helps each and every individual to understand his/her roles & responsibilities in complying OSHA 1994 Objective […]

CWS 005 – Spoken & Written Business English , 13 & 14 Feb 2023

INTRODUCTION Business English for Impact takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of writing and speaking, it contains the necessary elements of grammar and communication It is vital for all participants to understand how communication is part and parcel of language. In fact, […]

PYR 004 -Akta Pekerjaan 1955 dan Pindaan 2022, 13 & 14 February 2023

PENGENALAN Mulai pada 1 Januari 2023, Akta Kerja 1955 telah dipinda mula berkuatkuasa. Pindaan ini akan memberi impak yang besar terutamanya kepada majikan. Pindaan juga telah dibuat terhadap Jadual 1 Akta yang menyebabkan skop liputan Akta terhadap pekerja di Semenanjung Malaysia semakin luas. Maka dengan itu, polisi dan prosedur pengurusan sumber manusia juga turut perlu […]

SWP 001 – Safety Awareness at Workplace, 15 Feb 2023

INTRODUCTION Protect employees and the employer from death or injury Teaches workers how to work in a safe environment Keeps everyone feel safe and happy Teaches the workers to pay attention to their surroundings Prevents companies from law suits Helps each and every individual to understand his/her roles & responsibilities in complying OSHA 1994 Objective […]

CWS 009 – Kursus Penulisan Surat Rasmi & Memo Berkualiti, 15 Feb 2023

PENGENALAN Ramai pegawai dalam mana-mana organisasi mengambil mudah mengenai kepentingan dokumen seperti surat rasmi, memo dan emel. Namun apabila diberikan tugasan bagi menyediakan dokumen berkenaan, hasilnya kadangkala tidak seperti yang dijangkakan. Realitinya, dokumen mudah ini membawa beban berat sebagai wakil organisasi dalam proses komunikasi tulisan. Oleh yang demikian, kemahiran penyediaan dokumen rasmi pengurusan yang berkesan […]

CWS 005 – Spoken & Written Business English , 15 Feb 2023

INTRODUCTION Business English for Impact takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of writing and speaking, it contains the necessary elements of grammar and communication It is vital for all participants to understand how communication is part and parcel of language. In fact, […]

PYR 004 -Akta Pekerjaan 1955 dan Pindaan 2022, 15 February 2023

PENGENALAN Mulai pada 1 Januari 2023, Akta Kerja 1955 telah dipinda mula berkuatkuasa. Pindaan ini akan memberi impak yang besar terutamanya kepada majikan. Pindaan juga telah dibuat terhadap Jadual 1 Akta yang menyebabkan skop liputan Akta terhadap pekerja di Semenanjung Malaysia semakin luas. Maka dengan itu, polisi dan prosedur pengurusan sumber manusia juga turut perlu […]

HSE 006- Environmental Sustainability and Social Impact, 20 & 21 February 2023

INTRODUCTION In order to capitalise on the organisation’s sustainability investments, staff are required to acquire the awareness, education and workforce engagement that is aligned with company’s Environmental Social & Governance (ESG) goals. ESG is an approach is an approach to evaluate the extent to which a corporation works on behalf of social goals that go […]

HSE 006- Environmental Sustainability and Social Impact, 22 February 2023

INTRODUCTION In order to capitalise on the organisation’s sustainability investments, staff are required to acquire the awareness, education and workforce engagement that is aligned with company’s Environmental Social & Governance (ESG) goals. ESG is an approach is an approach to evaluate the extent to which a corporation works on behalf of social goals that go […]