All managers will have to deal with difficult employees during their careers. First, there will always be difficult employees. Second, it's your job as the supervisors to deal with them. If you don't deal the problem, it will only get worse. This program has been designed to customize particularly in addressing the crucial element of […]
Introduction Leadership is an important element in a successful organization. An excellent organization, is one with great leaders. Great leaders are capable to make great transformation. This includes the transformation processes of the mind, personality, personality, work ethic, and leadership style, contemporary in accordance with changes in the times. A leader must be able to […]
INTRODUCTION For most organizations, identifying and retaining talent is the key to their continued growth and success. But with recruitment falling short of solving the overall problem, companies increasingly are looking to develop and implement succession planning strategies as a means of ensuring highly qualified employees are recruited and developed to fill every strategic role […]
In our daily work lives, we face the prospect of having too little time and too many things to accomplish. Juggling the daily stresses of family and work requires us to continuously cope with whatever workloads that are being thrown at us. In our daily interaction with others, we also face stresses due to communication […]
A general understanding of Finance for Non-Financial Managers is needed in any business environment where individuals have to manage budgets or costs and to take responsibility for revenue or expenditure. With the increasing emphasis on business results it is necessary for every manager to know and understand some of the techniques and actions necessary to […]
PENGENALAN PEMANDUAN Gambaran keseluruhan kursus, statistik berkaitan kemalangan jalanraya dan kematian, asas pemanduan dan kenapa perlunya kepelbagaian di dalam pemanduan seharian.
INTRODUCTION This practical course will develop your knowledge of basic principles and provide you with a thorough understanding of heating, ventilation and air-conditioning systems. Your participation in this course will help understand HVAC system requirements, which can be quite. You’ll learn how properly designed HVAC systems can efficiently and cost-effectively provide a comfortable and healthy […]
INTRODUCTION Hazard analysis and critical control points or HACCP is a systematic preventive approach to food safety from biological, chemical, and physical hazards in production processes that can cause the finished product to be unsafe, and designs measurements to reduce these risks to a safe level. In this program, HACCP is a management system in […]
Introduction In the present challenging environment, companies will need to continuously engage in dynamic marketing in order to have a foothold in the market place. As such, this program is designed to provide participants a framework for a well-structured marketing strategic plan, linking strategies with business goals. It will also provide participants with the principles […]
Secretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical part of the organization, they need to be aligned and able to align others to the organization’s objectives and plans. They also must have certain characteristics […]
Setiap organisasi mempunyai misi dan visi yang menjadi panduan utama halatuju organisasi. Pada umumnya, misi dan visi organisasi merupakan perancangan masa depan organisasi dan banyak menfokuskan aspek produktiviti, keuntungan dan pembangunan insan. Bagi perancangan jangka pendek, selalunya organisasi menentukan aktiviti-aktiviti kritikal tahunan dalam bentuk Key Result Areas (KRA’s). Bagi mencapai objektif organisasi sepertimana terkandung di […]
PENGENALAN Pengurusan gaji merupakan salah satu fungsi utama dalm struktur dan peranan pengurusan sumber manusia. Kegagalan mentadbir dan mengurus gaji disebabkan kurangnya pengetahuan khususnya yang berkaitan dengan Akta Kerja 1955, boleh mengundang masalah yang berkaitan dengan perundangan, boleh menjejaskan hubungan perindustrian antara majikan dan pekerja serta imej organisasi. Program ini akan melengkapkan pengetahuan yang sewajarnya […]