INTRODUCTION Individuals often fail in negotiations because they have had no foundation in negotiation skills. We are negotiating almost all the time. Whether with business partners, clients, suppliers, colleagues or even family members, the success of our outcomes depends entirely on our understanding of the negotiation and communication process. When engaged in negotiations where your […]
This program aims to help the participants develop and adopting the right leadership styles that will propel them to greater heights in all areas of their life, molding them into more balanced and positive individuals. This program shall focus on the concept of enhancing the right leadership style of the right individual in order to […]
Setiap organisasi mempunyai misi dan visi yang menjadi panduan utama halatuju organisasi. Pada umumnya, misi dan visi organisasi merupakan perancangan masa depan organisasi dan banyak menfokuskan aspek produktiviti, keuntungan dan pembangunan insan. Bagi perancangan jangka pendek, selalunya organisasi menentukan aktiviti-aktiviti kritikal tahunan dalam bentuk Key Result Areas (KRA’s). Bagi mencapai objektif organisasi sepertimana terkandung di […]
In the present challenging environment, companies will need to continuously engage in dynamic marketing in order to have a foothold in the market place. As such, this program is designed to provide participants a framework for a well-structured marketing strategic plan, linking strategies with business goals. It will also provide participants with the principles of […]
PENGENALAN Alam Persara adala sesuatu yang indah dan dinanti-nantikan oleh bakal pesara JIKA perancangan awal dan rapi telah dilaksanakan. Jika tidak, bakal pesara akan menghadapi situasi yang mencabar apabila menempuh ke alam baru yang tidak menentu. Kursus Pra Persaraan ini direkabentuk sebagai langkah persediaan untuk warga kerja yang bakal bersara bagi membina persaraan yang cemerlang. […]
Customers are becoming more educated, demanding and aware of the availability of goods and services in the market. Providing excellent service consistently is not only the key factor of success of the organization but will also bring about long term profitability. At the end of this workshop, participants will be able to understand the needs […]
INTRODUCTION Debt collection is a tricky problem, and you have definitely faced it before. In your normal business dealings, you have probably encountered customers who innocently do not pay when they are supposed to. Clearly, aggressive collection on such customers will unnecessarily create ill will. In fact, the typical customer will be embarrassed over not […]
This practical course will develop your knowledge of basic principles and provide you with a thorough understanding of heating, ventilation and air-conditioning systems. Your participation in this course will help understand HVAC system requirements, which can be quite. You’ll learn how properly designed HVAC systems can efficiently and cost-effectively provide a comfortable and healthy indoor […]
INTRODUCTION For most organizations, identifying and retaining talent is the key to their continued growth and success. But with recruitment falling short of solving the overall problem, companies increasingly are looking to develop and implement succession planning strategies as a means of ensuring highly qualified employees are recruited and developed to fill every strategic role […]
PENGENALAN Setiap warga kerja adalah asset kepada organisasi. Tanpa mengira tahap perjawatan, setiap individu adalah penting. Ini termasuklah kumpulan sokongan, perkeranian dan pembantu-pembantu pejabat. Mereka juga perlukan motivasi, sokongan moral dan peningkatan serta penambahbaikan di dalam menjalankan tugasan seharian.
Gambaran keseluruhan kursus, statistik berkaitan kemalangan jalanraya dan kematian, asas pemanduan dan kenapa perlunya kepelbagaian di dalam pemanduan seharian.
Secretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical part of the organization, they need to be aligned and able to align others to the organization’s objectives and plans. They also must have certain characteristics […]