LDM 024- Safety Leadership and Safety Culture, 17 May 2023

INTRODUCTION There has been an increasing recognition in high reliability industries of the cultural and behavioural aspects of safety management in recent years. While many have concluded that organizational factors such as perceived management commitments to safety are important, few to date have demonstrated effective intervention strategies.   There is therefore a need to explore […]

SWP 001 – Safety Awareness at Workplace, 17 May 2023

INTRODUCTION Protect employees and the employer from death or injury Teaches workers how to work in a safe environment Keeps everyone feel safe and happy Teaches the workers to pay attention to their surroundings Prevents companies from law suits Helps each and every individual to understand his/her roles & responsibilities in complying OSHA 1994 Objective […]

CWS 005 – Spoken & Written Business English, 25 May 2023

INTRODUCTION Business English for Impact takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of writing and speaking, it contains the necessary elements of grammar and communication It is vital for all participants to understand how communication is part and parcel of language. In fact, […]

HSE 006- Environmental Sustainability and Social Impact, 31 May 2023

INTRODUCTION In order to capitalise on the organisation’s sustainability investments, staff are required to acquire the awareness, education and workforce engagement that is aligned with company’s Environmental Social & Governance (ESG) goals. ESG is an approach is an approach to evaluate the extent to which a corporation works on behalf of social goals that go […]

SWP 004- Pendidikan, Pencegahan dan Pembasmian Gangguan Seksual di Tempat Kerja, 31 May 2023

Pengenalan Pada bulan September 1999, YB Menteri Sumber Manusia telah melancarkan Kod Amalan Pencegahan dan Pembasmian Gangguan  Seksual Di Tempat Kerja. Kod Amalan ini dibuat bagi memberi garis panduan kepada majikan tentang bagaimana mencegah dan membasmi gangguan seksual di tempat kerja. Ini adalah kerana, jika gangguan seksual dibenarkan atau mudah berlaku di tempat kerja, maka […]

LDM 016 – A Leader In Me, 31 May 2023

Introduction Leadership is an important element in a successful organization. An excellent organization, is one with great leaders. Great leaders are capable to make great transformation. This includes the transformation processes of the mind, personality, personality, work ethic, and leadership style, contemporary in accordance with changes in the times. A leader must be able to […]

CIV 001 – Pengurusan Penyenggaraan dan Kemudahan Bangunan, 31 May 2023

PENGENALAN Peserta berpeluang menimba pengalaman melalui program ini yang terdiri daripada beberapa modul yang meliputi pelbagai aspek teknikal dan pengurusan penyenggaraan dalam organisasi, sumber bawah kawalan dan operasi. Penyampaian tertumpu kepada kaedah-kaedah teori dan pengalaman berdasarkan imbasan sejarah, ‘case study’ dan  “route of  sucessfull maintenance practice”  semasa. Penekanan dibuat kepada kefahaman melalui bengkel pembelajaran dalam […]

MOF 005 – Microsoft PowerPoint 2016 (Beginner Level), 31 May 2023

INTRODUCTION This course introduces participants to the basics of Microsoft PowerPoint Participants will learn to create a simple presentation by adding  & modifying text, simple graphics and printing the presentation OBJECTIVES Discuss on how Microsoft PowerPoint can be an appropriate tool to run a day to day-business. Illustrate the different components of Microsoft PowerPoint 2016 […]

SWP 002 – Ergonomics Risk Assessment at Workplace, 7 June 2023

INTRODUCTION Currently there are many cases of occupational diseases caused by ergonomics risk factors have been reported to DOSH. Indirectly, this will affect labor productivity, profitability and costs of compensation. These training based on latest DOSH Guidelines on Ergonomic Risk Assessment at Workplace 2017 are expected to help the industry to resolve these issues which […]

PYR 002 – Pentadbiran dan Pengurusan Gaji yang Efektif Mengikut Akta Kerja 1955,7 June 2023

PENGENALAN Mana-mana organisasi yang mempunyai pekerja, sudah pasti perlu mentadbir dan mengurus gaji pekerja. Pentadbiran dan Pengurusan Gaji pekerja yang baik sudah tentu akan dapat membuat pekerja seronok dan meningkatkan motivasi mereka.Bagi mereka yang terlibat di dalam Pengurusan Gaji, mengetahui secara terperinci tentang hal ehwal pengurusan gaji adalah merupakan satu kemestian. Kesilapan dan kesalahan perlu […]

HRM 009- Performance Management-KPI, 9 June 2023

Introduction Performance measurement development and KPI is a discipline that involves articulating what an organization is trying to accomplish and then identifying the most meaningful and useful indicators of success. Performance measures, or KPIs, are a key part of any strategic management system, as they are critical to assessing the effectiveness of strategy implementation. Meaningful […]

CRM 006 – Customer Service / Khidmat Pelanggan, 9 June 2023

PENGENALAN Pelanggan hari ini adalah orang ramai yang bergerak pantas dan menuntut. Mereka sedang mencari produk dan perkhidmatan yang terbukti lagi inovatif. Mereka mahukan maklumat di hujung jari. Dengan penyelesaian pengurusan Khidmat Pelanggan yang betul disediakan, kami boleh membantu organisasi membina dan memupuk perhubungan satu dengan satu yang berkekalan dengan pelanggan. Oleh itu, ia meningkatkan […]