Secretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical part of the organization, they need to be aligned and able to align others to the organization’s objectives and plans. They also must have certain characteristics […]
It is important to be able to converse confidently and effectively in English in order to communicate with visitors, clients, superiors, subordinates and colleagues at the office. The ability to speak and write in English is essential for supervisory and managerial positions in any organization. This program teaches the participants the basics of conversational and […]
For most organizations, identifying and retaining talent is the key to their continued growth and success. But with recruitment falling short of solving the overall problem, companies increasingly are looking to develop and implement succession planning strategies as a means of ensuring highly qualified employees are recruited and developed to fill every strategic role within […]
This course focuses on the principles of Quality Management System, its importance and implication in organization or business dynamics, and application of quality concepts for better value offerings, and how to continuously improve to maintain the value and quality.
This course is designed to develop your knowledge base in Social Media. It includes hands on session, case study and an action plan if suitable, helping you to become an effective change driver in your organization.
In the present challenging environment, companies will need to continuously engage in dynamic marketing in order to have a foothold in the market place. As such, this program is designed to provide participants a framework for a well-structured marketing strategic plan, linking strategies with business goals. It will also provide participants with the principles of […]
Gambaran keseluruhan kursus, statistik berkaitan kemalangan jalanraya dan kematian, asas pemanduan dan kenapa perlunya kepelbagaian di dalam pemanduan seharian.
All managers will have to deal with difficult employees during their careers. First, there will always be difficult employees. Second, it's your job as the supervisors to deal with them. If you don't deal the problem, it will only get worse. This program has been designed to customize particularly in addressing the crucial element of […]
In our daily work lives, we face the prospect of having too little time and too many things to accomplish. Juggling the daily stresses of family and work requires us to continuously cope with whatever workloads that are being thrown at us. In our daily interaction with others, we also face stress due to communication […]
The programme enables participants to understand the international trade terms of import and export procedures and documentation from a practical point. Participants will be able to determine the trade terms, which offer the greatest cost savings, Avoid shipping errors, accurately describe the materials to be shipped and updates on the relevant Government Controlling Regulatory Trade […]
Gambaran keseluruhan kursus, statistik berkaitan kemalangan jalanraya dan kematian, asas pemanduan dan kenapa perlunya kepelbagaian di dalam pemanduan seharian.
Selling is tough especially during times when there is a shift in customers’ needs or a down economy. One might have been tempted to ‘sit tight’ and ‘ride the tide’, but a true and aspiring sales professional would prefer to deal with such obstacles head-on. Among the indispensable traits and tools needed in today’s tough […]