CRM 002 – Customer Care Excellence
Kuala LumpurCustomers are becoming more educated, demanding and aware of the availability of goods and services in the market. Providing excellent service consistently is not only the key factor of success […]
Customers are becoming more educated, demanding and aware of the availability of goods and services in the market. Providing excellent service consistently is not only the key factor of success […]
Setiap organisasi mempunyai misi dan visi yang menjadi panduan utama halatuju organisasi. Pada umumnya, misi dan visi organisasi merupakan perancangan masa depan organisasi dan banyak menfokuskan aspek produktiviti, keuntungan dan […]
This program encourages participants to speak, use and construct proper sentences in day-to-day workplace conversational English
The 2-day workshop will review in detail the various types of transactions within an organization and how these transactions are understood and accounted for following the fundamental accounting core concepts. […]
Microsoft Access provides a wealth of powerful tools to assist you in building, organizing and sharing databases so that your targeted users can work smarter, faster and more accurately. Access […]
Gambaran keseluruhan kursus, statistik berkaitan kemalangan jalanraya dan kematian, asas pemanduan dan kenapa perlunya kepelbagaian di dalam pemanduan seharian.
This two days program creates a "Cradle to Grave" understanding of Chemical Handling in the organization. This training program is designed to provide you and/or your staff with the knowledge […]
Achieve Clerical Excellence is a program that offers clerical employees an opportunity to enhance their established skills, broaden their knowledge and perspectives, and develop valuable skills at work. This program […]
“Change has always been the only thing that is constant in the universe. Civilizations, concepts, countries and corporations change with time. Managing change is the bedrock upon which your company […]
Hazard analysis and critical control points or HACCP is a systematic preventive approach to food safety from biological, chemical, and physical hazards in production processes that can cause the finished […]
Pengurusan gaji merupakan salah satu fungsi utama dalm struktur dan peranan pengurusan sumber manusia. Kegagalan mentadbir dan mengurus gaji disebabkan kurangnya pengetahuan khususnya yang berkaitan dengan Akta Kerja 1955, boleh […]
Secretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical part […]