CRM 009 – Effective Customer Service, 25 & 26 November 2025

INTRODUCTION Customer is always right”. This is a common statement in customer service where customer‟s satisfaction is a priority. The salesperson must equip themselves with interpersonal skill to build a […]

MOF 003 – Microsoft Excel (Intermediate), 15 December 2025

INTRODUCTION The Microsoft Excel Intermediate course covers different functions and formula available in the Excel spreadsheet.  It is suitable for complete beginners or little prior knowledge of Excel.  At the […]