INTRODUCTION Customer is always right”. This is a common statement in customer service where customer‟s satisfaction is a priority. The salesperson must equip themselves with interpersonal skill to build a […]
INTRODUCTION First aid is the provision of initial care for an illness or injury. It is usually performed by non-expert, but trained personnel to a sick or injured person until […]
INTRODUCTION Today’s customers are a fast-moving, demanding crowd. They are looking for products and services that are proven yet innovative. They want information at their fingertips. With the right Customer […]
PENGENALAN Program ini adalah bertujuan memberikan kesedaran dan pendedahan kepada peserta program berkaitan dengan aspek pengurusan fail dan rekod di dalam sesebuah organisasi mengikut akta dan pekeliling yang telah ditetapkan. […]
Objective At the end of this training session, among others, participant will be able to: Review the Common Training process Flow Understand The important of Training Need analysis Build up […]
INTRODUCTION For most organizations, identifying and retaining talent is the key to their continued growth and success. But with recruitment falling short of solving the overall problem, companies increasingly are […]
Introduction How confident are you or your employee in the knowledge of business etiquette? Have you ever been embarrassed by not knowing quite the right handle yourself in social situations? […]
PENGENALAN Mulai pada 1 Januari 2023, Akta Kerja 1955 telah dipinda mula berkuatkuasa. Pindaan ini akan memberi impak yang besar terutamanya kepada majikan. Pindaan juga telah dibuat terhadap Jadual 1 […]
Introduction (HIRARC) has become fundamental to the practice of planning, management and the operation of a business as a basic of risk management. The organizations that have carried out risk […]
INTRODUCTION It is important to understand that organization handle problematic employees in many situation differently and not all HR personnel, supervisors or even HOD have a knowledge on counselling or […]
INTRODUCTION This course is designed for Managers, Executives, Supervisors or even normal employees who have no electrical backgrounds but have to work in electronic environment for eg. Supervisors for Electrical […]