ADC 002 – Professional Office Management Skills

Teachers

Zalina Zainal Abidin

Category:

In-House Programs/ Professional Development Skills/

Price

Duration: 2 Days

Lectures: InHouse

Certificate of Completion

INTRODUCTION

This is an exciting and interactive program and is designed to provide office administrators, office supervisors, clerks, admin assistants, HR assistants, secretaries and personal assistants the opportunity to review and develop the interpersonal and professional skills they need to do their jobs effectively. Thereby contributing to their own boss’ and their organization’s success.

Objective

Manage a network of working relations
Communicate effectively
Manage office safety
Manage time for him / herself and others as well
Improve customer service
Organize office systems

Extend their understanding of their roles and the key contribution they make to organizational success
Review their working relationships
Review and develop their personal organization, communication and interpersonal skills
Develop action plan to help themselves, their bosses and other colleagues work in more effective and efficient ways.
Able to identify safety hazards in the office and implement better office layout and housekeeping.

Methodology

This program is highly interactive and provides an opportunity for everybody to exchange views and learn from each other’s experiences. The program also includes a range of case studies, games, discussion exercises and video training films.