QTY 003 – Total Quality Management

About Course

Quality is a collective effort. Give your expertise a boost in the principles and practices of quality improvement. This will include quality control, quality management for suppliers, and quality control of processes as well as final inspections. QA/QC operational activities like equipment efficiency assessments, accuracy of measurements, handling customer queries and complaints, mitigating quality issues, and actual experience in the development of quality professionally will be debated and disseminated to all staff.

What Will You Learn?

  • Enlighten the meaning of quality and quality management system
  • Understand Quality assurance and Quality control
  • Determine those variables that have significant influence on quality
  • Appreciate quality checkpoints
  • Give an insight what total quality management is in practical terms

Course Content

  • MODULE 1: INTRODUCTION TO QUALITY
  • MODULE 2: FACTORS OR VARIABLES HAVING AN IMPACT ONTO QUALITY
  • MODULE 3: AREA OF CONTROL FOR QUALITY
  • MODULE 4: MANAGEMENT FOR QUALITY
  • MODULE 5: CONTINUAL IMPROVEMENT
  • MODULE 6: REVISION OF TOTAL QUALITY MANAGEMENT

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Basic Package:

✓ Training materials (xx pax),
✓ Course notes, Training bag,
✓ Materials & activities,
✓ Trainer with less than 10 years experience.

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