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SKL 001 – Practical Business English for Work

SKL 001 – Practical Business English for Work

Teachers
Category:
In-House Programs / Softskills /
SKL 001 - Practical Business English for Work

Duration: 2 Days
Certificate of Completion

Introduction

Practical Business English for Work (PBEW) is specifically designed to strengthen your grip, enabling you to have a firm grounding in English skills in listening, speaking, reading and writing skills to empower you to function effectively in an English speaking business world. Since the mastery of Business English requires specific language usage and an understanding of English speaking cultures and practices, it is vital that relevant, practical, business English vocabulary and language functions are introduced using real language in authentic business contexts. This course aims to motivate you to develop and strategically apply these skills to achieve better performance, communicate more assertively and further enhance your professional visibility and credibility at your workplace.

Objective

  • Clearer, more focused oral and written communication.
  • Increased confidence and more productive participation in teamwork and in meetings
  • Maximized client/co-worker satisfaction with business and interpersonal interactions and relationships.
  • Improved telephone and help desk skills
  • Greater ability to perform the increasingly demanding communicative tasks required for competent job performance.
  • Heightened self- confidence, professional image and work competency.

Who Should Attend?

  • Personal Assistant
  • Administrative Executive

CURRICULUM

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Day One

  • Internal and External Business Communication
  • The Strategic Use of Oral and Written Communication
  • The Power of Verbal and Non-verbal Communication

  • Listening and Speaking Skills
  • Getting the Most Out of a Business Meeting
  • Giving Opinions at Meetings
  • Achieving Quality at Work
  • Working Hard and Smart
  • Computer- MS Word documents

  • Interactive Practice- Office Basics
  • Interactive Practice- Telephone Calls
  • Interactive Practice- Emails
  • Interactive Practice- Business Trips
  • Interactive Practice- Talking to Boss
  • Ten Ways to be Polite in Business

  • Reading and Writing Skills
  • Business Emails
  • Office Memorandums
  • Business Letters and Reports
  • Punctuation and Grammar

Day Two

  • Intensive Listening – Job Interview
  • Communicating at Meetings
  • Leadership Qualities
  • Safe Topics to Talk at Work
  • Computer- Printing Problems

  • Starting Presentation
  • Signposting
  • Survival Language

  • Basic Rules of Meetings
  • Ethics at Work
  • Mission Statement and Company Vision
  • Discrimination at Work
  • Performance Review
  • Strategic Writing – Curriculum Vitae
  • Computer-Seven Ways to Tune Up Your Website

  • Idioms at Work
  • Critical Thinking and Making Inferences
  • Bring Out Your Best in Yourself and Others

About Instructors