INTRODUCTION
Executives around the globe are facing a daunting task: leading their teams and organizations during the COVID-19 crisis. From economic uncertainty to anxiety and disruptions to daily life, there are many immediate and potentially existential issues for an organization and its leadership. Meanwhile, the need for better people connection in these unnerving times falls on the shoulders of an organization’s leaders, who are now navigating operational upheaval and changing financial outlooks.
As a result of social distancing, our “new normal” has become conference calls, video chats, and other forms of distanced work interactions. And hence, a sense of connection and community has never been more important to uplift our well-being and engagement at work. It also strengthens an organization’s capacity for weathering and rebounding from a crisis such as the one we are facing.
Managers and leaders as well as all employees need excellent people management skills so as to maintain this sense of connection and community. A good understanding of people skills would enable leaders to provide the necessary leadership to enable their teams to give perform well because behind each PC in a virtual meeting is a person with feelings and emotion. Participants will develop the ability to effectively apply people skills such as empathy, self-regulation and building bonds to achieve excellence in the workplace.
Participants will gain insights into why and how individuals get into conflicts and what can be done to prevent and resolve conflicts effectively. The seminar will enable participants to gain skills and knowledge to apply people skills in the workplace to enhance performance in their work as a leader.
