The 8-D process is crucial to solving simple and complex problems in any manufacturing situation. Used universally, 8-D methods are the format choice of many customers. The 8-D method can drive process improvements that eliminate the root causes of problem.
This training is intended for Supervisors, Officers, Engineers, Managers who manage, lead or participate in problem-solving teams, corrective and preventive action activities or are responsible for customer complaint issues.
This programme involves a wide range of learning approaches, including self – assessment, case studies, small group activities and discussions, interactive lectures, experimental learning group assignments and exercises and presentation and critique.