Introduction
Individuals often fail in negotiations because they have had no foundation in negotiation skills. We are negotiating almost all the time. Whether with business partners, clients, suppliers, colleagues or even family members, the success of our outcomes depends entirely on our understanding of the negotiation and communication process. When engaged in negotiations where your skill as a negotiator may prevent losses, increase gains or enhance circumstances for you or your organisation, it is imperative that you invest in your capability to:
- Prepare effectively
- Understand the needs & interests of all parties involved
- Conclude better agreements through creativity
- Identify potential barriers or hindrances to the engagement
- Adopt a collaborative approach to ensuring trust, rapport and long term gains
