LDM 033 – Leadership In Your Role Of Supervisor/Manager 21 & 22 August 2023

LDM 033 – Leadership In Your Role Of Supervisor/Manager 21 & 22 August 2023

Teachers
Eric Neoh
Category:
Human Resource PP/ Leadership PP/ Public Programs/
RM 1,990.00
D4

RM 1,990.00

Duration: 2 Days
Lectures: De Palma Hotel, Shah Alam
Certificate of Completion

Introduction

This course is designed to help you find the LEADER in yourself as you perform Supervisory and management duties. This course is also suited for the newly promoted who are just into the role of a New Manager.

This workshop is presented in two parts, beginning with understanding & managing self and thereafter, proceeding to the management of others/team.

Objectives

At the end of this training session, among others, participants will be able to:

  • Clearly articulate your role and responsibilities as a Leader.
  • Be aware of individual strengths and weaknesses in managing others.
  • Develop better interpersonal skills and communication skills
  • Determine the best ways to communicate throughout your organization.
  • Learn and apply the principles of leadership.
  • Effectively manage the performance of your direct reports.
  • Identify the benefits and procedures of effective delegation.
  • Uncover your strengths as a coach.

Who Should Attend?

  • Managers
  • Executives, Supervisors
  • Line Leaders and others who are involved in operations & customers

Methodology

  • Interactive Lecture
  • Workshop
  • Group Discussion
  • Role Play

Training Content

This content is restricted to members only. Please log in to view more details. Registration are Free!

Day 1 (9am -5pm)

  • Understanding different personality types.
  • Examining your Personality Profile and Leadership Style.
  • Discover the strength and weakness of your leadership style.
  • Incorporate and optimize Leadership Principles and Values

  • Principles of supportive communication and its importance
  • The communication styles you will need to support
  • Managing Upward – Communications with your Manager
  • Save resources and increase productivity by running Effective Meetings

  • Understanding and establishing your Goals as a Leader
  • Remove procrastinators & time-wasters and setting priorities
  • Maximize productivity using Time Management

  • Know your responsibilities in managing others’ performance
  • The 3 Elements for a Powerful Positive Image
  • How to establish expectations that will achieve results with your staff

Day 2 (9am - 5pm)

  • Offer of Help and Support
  • Continuously increasing Motivation and Performance
  • Steps to take to initiate participative action

  • The importance of delegating the Right Job for the Right individual at the Right Time
  • Understanding the advantages and disadvantages of delegation
  • How to Delegate effectively

  • Manage Interpersonal Conflict
  • Implement strategies to handle conflict
  • The value of discipline in urgent situations
  • The need for command and Assertiveness

About Instructors

Eric Neoh
- Credit Officer Development Programs - Change Management - Effective Communication & Interpersonal Skills