LDM 015 – Managing Problematic Employees, 21 September 2023

INTRODUCTION

It is important to understand that, organization handle problematic employees in many situations differently and not all HR personnel, supervisors or even HOD have a knowledge on counseling. Most of minor misconduct required counseling session in the initial stage.

The purpose of this training is to provide proper techniques and steps we use in the process of counseling and practice them in various situations.

• The Common problem create by the employees
• Understand the misconduct and disciplinary cases
• Understand the concepts of managing difficult employees.
• Establish a proactive approach in selection & recruitment and training & development.

• Identify the reasons for employee not performing at work
• Measure the staff performance more objectively and effectively.
• Learning how to conduct an effective domestic inquiry.