ISO 003 – ISO 9001: 2015 Awareness, 05 October 2023

ISO 003 – ISO 9001: 2015 Awareness, 05 October 2023

Teachers
Hishamuddin Abdul Halim
Category:
Logistic & Quality/ Virtual Learning Programs/
RM 700.00
D4 (12)

RM 700.00

Duration: 1 Day
Lectures: Zoom Online
Certificate of Completion

INTRODUCTION

ISO 9001:2015 is basically a method to enhance the organization’s overall business performance. ISO 9001:2015 provides an organization with a solid base for initiatives for business sustainability. The management system is an investment for the company’s profitability and sustainability. It helps the subscribing organization to enhance customer satisfaction and handle risks and opportunities effectively.

This training has been specially designed to develop the awareness of employees in an organization about ISO 9001:2015. This training is also meant for developing the skills to understand the benefits from various functions, tools and institutions toward ensuring the company’s eventual business sustainability.

OBJECTIVE

  • Understand the basic requirements of ISO 9001:2015
  • Understand the potential risks involved in the business and the relevant measures
  • Identify and utilize critical support functions in the organization to enhance the business sustainability
  • Understand the elements of effective operational control and planning
  • Understand the ways to benefit from internal audit programs
  • Understand the measure of success and the ways to lead improvement programs

WHO SHOULD ATTEND?

GMs / Managers / Internal Auditors / Engineers / Executives / Officers / Supervisors / Document Controllers / Clerks in an ISO 9001:2015 environment.

CURRICULUM

Full Training Content is restricted to members only. Please log in to view more details. Registration are Free.

Day One (9 am - 1 pm)

  • Registration
  • Introduction & Ice-Breaking
  • Pre-Test

  • Introduction and Ice Breaking
  • Important Concepts in ISO 9001:2015
  • Context of the Organization
  1. The Organization and Its Context
  2. The Needs and Expectations of Interested Parties
  • Scope of Quality Management System
  • QMS and Its Process
  • Leadership and Commitment

  • Customer Focus
  • Quality Policy
  • Organizational Roles, Responsibilities and Authorities
  • The Relevance of a Management Representative
  • Managing Business Risks and Opportunities
  • Defining and Implementing Quality Objectives
  • Managing Change
  • Identifying and Developing Resource and Competence
  • Essence of Staff Awareness
  • Internal and External Communications
  • Documented Information and Requirements

Day One (2 pm - 5 pm)

  • Operational Planning and Control
  • Steps for Designing and Developing Products and Services
  • How to Control Externally Provided Products and Services
  • Provision of Products and Services Monitoring,Measurement, Verification and Release of Products and Services
  • How to Control Non-conforming Outputs

  • How Internal Audits Benefit the Company
  • Managing Improvements
  • ISO 9001:2015 Implementation Process and Challenges
  • Conclusion

About Instructors

Hishamuddin Abdul Halim
- Effective Warehouse and Inventory Management - Office Productivity Improvement Technologies and Implementation Strategies for Your Enterprise - Public Health and Biological Hazard Management - Occupational Health for Agriculture