ISO 001 – ISO 9001:2015 Internal Auditor

ISO 001 – ISO 9001:2015 Internal Auditor

Category:
In-House Programs/ ISO/ Logistic & Quality/
ISO 9001:2015 Internal Auditor

Duration: 2 Days
Lectures: InHouse
Certificate of Completion

INTRODUCTION

An ISO 9001 quality management system is a systematic and process driven approach to managing your business. It is designed to support the company in ensuring you meet the needs of your customers, whilst delivering a consistent level of quality and satisfaction.

Objective

  • Aware of the changes to ISO 9001 and the reason behind it
  • Aware of the new/changed requirements of ISO 9001 that need to be addressed in the existing QMS
  • Basic knowledge on how to upgrade their organization’s existing QMS documentation
  • Understand ISO 9001 requirements from the perspective of an auditor
  • Plan and schedule internal quality audit based on organization’s needs
  • Evaluate objectively whether a process is in conformance
  • Distinguish clearly between observations and nonconformities
  • Conduct an effective internal quality audit
  • Perform effectively during the ISO certification / audit process

Methodology

The program besides the lecture is using management games and activities including case study, group discussion, group work, group presentation.

Who should attend?

  • Management Representative
  • Head of Department
  • Manager
  • Auditors
  • Executives
  • Supervisors
  • Key Personnel

2 Days Training Modules

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Day One

  • Definition of audit
  • Types of audit
  • ISO 9001:2015 methods of auditing
  • Understand the method based on process approach

  • Understand the audit process
  • Develop audit schedule/ Audit Program
  • Provide audit checklist based on “Turtle Diagram”
  • Understand and the duties and responsibilities as auditor

  • Understanding the concept of “Opening and Closing Meeting” during the implementation of audit
  • Understanding the effectives techniques is asking audit question
  • Understanding the “Body Language” of auditee during audit
  • Understand the methods of writing audit reports accurately and informatively

Day Two

  • Understand the methods and types of audit findings
  • Identify non-compliance and improvement in opportunities
  • Understand the methods of non-compliance writing and effective and effective improvement opportunities

  • Understand the components in the corrective action
  • Understand the methods of identifying the cause of the problem
  • Understand Correction and Corrective Action
  • Understand the Method of Continuing Improvement

About Instructors