INTRODUCTION
The importance of excellent communication and team-spirit in your fast-paced industry demands that staff in supervisory and managerial positions not only possess the ability to communicate, but must also have the attitude, knowledge and skills to connect with others on a behavioral level. This means that you need to have sufficient exposure to the intricacies of human psychology to effectively build relationships with colleagues and customers at the workplace. This workshop presents you with the opportunity to enhance your communication and interpersonal skills using NLP (Neuro-Linguistic Programming) behavioral approaches that you can apply when supervising and managing others.
