As a manager and front liner, you probably interact with customer service every day. But are you empowering with quality customer service suggestions? In this course, you’ll discover the dynamite methods for bringing out the best in you and your staff, providing customer service, and learning what you need to do to anticipate the needs of your reps and your customers. As an added bonus, you’ll unlock the power of leading by example and setting new trends for customer service in organization growing business. Managing customer service performance can be measured by a wide variety of metrics and ratings collected in different ways by different organizations. The setting up of an organization is to give the utmost best service to the customer. This program is tailor for frontlines as the main door to any organization in providing the best service to the organization.