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BMM 002 – Mastering Indespensible Manager Skills for a Competitive Market

BMM 002 – Mastering Indespensible Manager Skills for a Competitive Market

Teachers
Eric Neoh
Category:
In-House Programs /
RM 7,000.00
BMM 002 - Mastering Indespensible Manager Skills for a Competitive Market

RM 7,000.00

Duration: 2 Days
Lectures: InHouse
Certificate of Completion

INTRODUCTION

This course is designed to help you find the ‘Leader’ in yourself as you perform your Executive and/or Managerial duties. This course is suited for the Executives as well as the Managers who will find the skills sets refreshing and empowering.

This workshop is presented in two parts, beginning with understanding and managing self and thereafter proceeding to the management of others.

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Objective

  • Clearly articulate your role and responsibilities as a Leader
  • Be aware of individual strengths and weaknesses in managing others
  • Develop better interpersonal skills and communication skills
  • Determine the best ways to communicate throughout your organization
  • Learn and apply the principles of leadership
  • Effectively manage the performance of your direct reports
  • Capitalize on your employees’ natural motivators for success
  • Identify the benefits and procedures of effective delegation

Methodology

  • Power point presentation dan LCD Projector
  • Hands on
  • Learn from experiences
  • Question and Answer
  • Group Discussions
  • Involvement from participants
  • Case Studies
  • Language : Bahasa Malaysia & English

CURRICULUM

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Day One

  • Understanding different personality types.
  • Examining your Personality Profile and Leadership Style.
  • Discover the strength and weakness of your leadership style.
  • Immediate improvement by applying Leadership Principles and Values

  • Principles of supportive communication and its importance
  • The Communication Styles you will need to support
  • Managing Upward – Communications with your Manager
  • Save resources and increase productivity by running Effective Meetings

  • Understanding and establishing your Goals as a Leader
  • Remove procrastinators & time-wasters and setting priorities
  • Maximise Productivity using Time Management

  • Know your responsibilities in Managing Others’ Performance
  • The 3 Elements you have to be aware of for Powerful Positive Image
  • How to establish expectations that will achieve results with your staff

Day Two

  • Offer of Help and Support
  • Continuously increasing Motivation and Performance
  • Steps to take to initiate participative action

  • The importance of delegating the Right Job for the Right individual at the Right Time
  • Understanding the Advantages and Disadvantages of Delegation
  • How To Delegate Effectively

  • Manage Interpersonal Conflict
  • Implement strategies to handle conflict
  • The value of discipline in urgent situations
  • The need for command and Assertiveness

About Instructors

Eric Neoh
- Credit Officer Development Programs - Change Management - Effective Communication & Interpersonal Skills