About Course
In managing people effectively, using delegation is an important tool.
This 2-day workshop is specially designed to equip the leader/manager for his challenging role as changes to the industry nowadays happen very quickly.
Special attention is made to the communication & delegation aspects and the “win-win” situations they can position for. There will be role plays so that they can practice what they have learnt.
What Will You Learn?
- Perform delegation activity effectively
- Understand types of behaviour patterns in order to manage people well
- Good communication skills
- Use goals for performance success
- Know how to motivate & inspire
- Know how to coach your team
- Develop teams for high performance
Course Content
- MODULE 1: THE ESSENTIALS OF A GOOD LEADERSHIP
- MODULE 2: DELEGATING TASKS FOR OPTIMAL WORK PROCESSES
- MODULE 3: COMMUNICATIONS IN MANAGING PEOPLE
- MODULE 4: PERFORMING AND ACHIEVING GOALS
- MODULE 5: MOTIVATION
- MODULE 6: DEVELOPING PEOPLE