INTRODUCTION Data breaches. Ransomware. State-of-the-art attacks, advanced persistent threat (APT) targeting big organization and small businesses a like. Rarely a day goes by without another reminder in the headlines that improving security should be a top priority. Of course, there’s a big difference between knowing you should improve security and knowing how to get started. […]
INTRODUCTION English Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading, writing, speaking and listening, it contains the necessary elements of grammar and communication. It is vital for all participants to understand how communication is part and parcel of language. […]
Introduction Performance measurement development and KPI is a discipline that involves articulating what an organization is trying to accomplish and then identifying the most meaningful and useful indicators of success. Performance measures, or KPIs, are a key part of any strategic management system, as they are critical to assessing the effectiveness of strategy implementation. Meaningful […]
INTRODUCTION This course is a general overview of a variety of personal finance topics – including budgeting, the importance of your credit score, cash flow, setting financial goals, and taxes. Whether you are just starting college, nearing retirement, or somewhere in between, this course will provide you with the knowledge to understand your money and […]
PENGENALAN “Strategi” dari perkataan Greeks “strategos” bererti tentera dan memimpin. Pada mulanya “strategi” digunakan bagi maksud peranan kepimpinan seorang jeneral yang memerintah dengan tujuan ketenteraan. Kombinasi antara seni dan sains dalam pengurusan yang memberi penekanan komprehensif terhadap: Proses menggubal, melaksana, dan menilai pencapaian strategi. Pengurusan strategik ini sangat penting kepada golongan professional pelbagai agensi bagi […]
INTRODUCTION The working world involves the constant use of verbal of communication. Speaking is easy to do. The question is this – when you speak does it impact the listener? Do they follow your words and do as you wish them to? Do you get the desired result? Also, do you walk away from conversations […]
INTRODUCTION The Accounting for Non-Accountants course will provide a comprehensive introduction to the role of accounting in supporting and informing business decisions throughout the business. This course is designed for participants who have access, use, and rely upon accounting information, but do not have accounting training or background. The participants will also learn to perform […]
PENGENALAN Tugas yang berkaitan dengan pengurusan inventori dan stor adalah berbeza mengikut saiz dan jenis syarikat. Pengurusan inventori dan stor yang berkesan adalah tanggungjawab yang penting, kerana stor tidak menjual barangan yang mereka kendalikan, hanya menyimpannya atau menyediakan perkhidmatan logistik sehingga barangan dihantar kepada pelanggan yang dimaksudkan. Prosedur dan sistem kawalan stok serta fungsi pengambilan […]
PENGENALAN Para pembantu tadbir dan kumuplan sokongan adalah merupakan ahli-ahli yang penting di dalam sebuah organisasi. Ini adalah kerana tanpa sokongan yang padu daripada mereka, kelancaran perjalanan organisasi akan terjejas. Modul in telah disusun khusus untuk para pembantu tadbir dan staff kumpulan sokongan untuk memberi pendedahan kepada konsep kualiti dan pembangunan diri dan membawa mereka […]
INTRODUCTION An individual who is able to communicate well and effectively can highlight his or her self -esteem and organization. Communication skills are very important because they have a direct impact on the satisfaction of customers, superiors, dignitaries, employees, friends and even the media, which in turn has a huge impact on the reputation and […]
Introduction Whether in personal or professional sphere, problems happen, and they can impede one’s achievement of the desired outcome. Problems can come from various sources, and if poorly managed, more problems could ensue. It is important to identify the problem well so that the best possible solution can be identified and consequently, implemented. In coming […]
INTRODUCTION Today’s customers are a fast-moving, demanding crowd. They are looking for products and services that are proven yet innovative. They want information at their fingertips. With the right Customer Service management solutions in place, we can help organizations to build and nurture lasting one-on-one relationships with customers. Thus, it enhances the business efficiencies and […]
PENGENALAN Untuk mengurangkan kadar kemalangan dan kematian atas jalan raya. Untuk menghalang kemalangan dengan mengenal pasti risikonya – kawasan sekeliling/ sikap/ kekurangan maklumat. Objektif Diakhir sesi latihan ini, peserta akan dapat mempelajari: Mempersiap pemandu dengan gaya pemanduan yang akan mengurangkan kadar risiko semasa memandu. Kursus ini direka untuk mengubah tabiat pemandu sewaktu memandu kenderaan. Kebanyakkan pemandu mempunyai sikap pemanduan yang tidak sepatutnya […]
INTRODUCTION Accurate measurements are essential in today’s industry as they ensure product quality, operational efficiency, and regulatory compliance. Precise measurements underpin quality control processes, enabling manufacturers to produce goods that meet specifications and customer expectations. They also enhance efficiency by optimizing resource use and minimizing waste. In industries such as pharmaceuticals, aerospace, and food processing, […]
Introduction This training helps the participants to identify the applicable Safety and Health Legal Requirement pertaining OSHA (amendment) 2022 which was gazetted on 16 March 2022 and comes into operation on 1 June 2024. This course i to provide detail explanation on all Safety and Health related legal requirements based on OSHA 1994 as principal […]
INTRODUCTION English Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading, writing, speaking and listening, it contains the necessary elements of grammar and communication. It is vital for all participants to understand how communication is part and parcel of language. […]
Introduction Performance management training is an initiative in which employees work with their company, namely their manager, to improve their workplace skills and performance. Performance management training aims to improve performance in the short term and advance career trajectory. Investing in training rewarding to the can be extremely entire business, including its clients and customers. […]
INTRODUCTION Secretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical part of the organization, they need to be aligned and able to align others to the organization’s objectives and plans. They also must have certain […]
INTRODUCTION This course is designed for Managers, Executives, Supervisors or even normal employees who have no electrical backgrounds but have to work in electronic environment for eg. Supervisors for Electrical Lab, Process engineer which deals with a lot of electrical equipment, or even an operator who is waiting for an opportunity to be promoted as […]
INTRODUCTION This course introduces participants to the basic and Intermediate levels of Microsoft Excel environment. Participants will learn the basics skills necessary to create and edit basic worksheets and workbooks, enter data, formulas, format and print workbooks. Participants gain knowledge on working with Name Ranges, more complex formulas and functions, Charts, filtering and sorting tables […]