MOF 005 – Microsoft PowerPoint 2016, 27 & 28 August 2025
2025-08-27 09:00 - 2025-08-28 17:00 (Asia/Kuala_Lumpur)
INTRODUCTION

This course introduces participants to the basics of Microsoft PowerPoint Participants will learn to create a simple presentation by adding & modifying text, simple graphics and printing the presentation

OBJECTIVES

Discuss on how Microsoft PowerPoint can be an appropriate tool to run a day to day-business.
Illustrate the different components of Microsoft PowerPoint 2016
Demonstrate basic practical skills using the Microsoft PowerPoint 2016 components.

WHO SHOULD ATTEND?

This course was designed for those who wish to gain necessary skills to create and deliver a simple PowerPoint presentation.

METHODOLOGY

The approach used in this course is a hands-on-experience for the participants where the instructor will first provide briefing on the application or usage of features available, followed by examples and the step-by-step guidance on how to execute the features. Finally, the participants will be given samples and exercises where they can apply the features themselves with guidance from the instructor

ADC 004 – Secretarial Skill Enhancement , 3 & 4 September 2025
2025-09-03 09:00 - 2025-09-04 17:00 (Asia/Kuala_Lumpur)
INTRODUCTION

Secretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical part of the organization, they need to be aligned and able to align others to the organization’s objectives and plans. They also must have certain characteristics and abilities that ultimately can cause the organization (directly or indirectly) to be respected and recognized as a key market player

OBJECTIVES

Develop an understanding on the nature of challenges and opportunities that are present in today’s business world so as to have a better appreciation of their role in the business
Manage tasks and people more efficiently and effectively

Reflect and describe their key roles and competencies that will enable them to perform at the standard expected and required
Manage stress and develop a better work-life balance

METHODOLOGY

Interactive sessions
Role-plays
Group discussion
Case studies
Exercise and activities

FEEDBACK

Trainer is a good trainer, has extensive knowledge in her field.
Trainer is good at presenting and expressing her ideas. It helps us for our work.

RDC 003 – Technical Report Writing , 8 & 9 September 2025
2025-09-08 09:00 - 2025-09-09 17:00 (Asia/Kuala_Lumpur)
INTRODUCTION
Well written reports result in cost and time savings as both technical and non-technical readers can quickly get actionable information from a single report. Decision makers and other readers can quickly understand the benefits of a successful implementation of the report recommendations.
BENEFITS:

Connect to readers by empathizing with their needs
Improve decision making by understanding the context of making recommendations
Save time by focusing on the implication and consequences of high impact alternatives

OBJECTIVES

At the end of this training session, among others, participants will be able to:

Identify Information Required By Decision Makers & Readers
Help Readers Find Information By Using Structured Report Components
Justify Recommendations By Critical Analysis Of Recommended Solutions

WHO SHOULD ATTEND?

This workshop is intended for people who need to craft reports which clearly identify the information required by decision makers, guide them to key findings using structured report components, and finally justify the recommended solutions by using critical analysis.

FAD 001 – Certified First Aid & CPR Course For Employees – Safety Starts Here, 9 & 10 September 2025
2025-09-09 09:00 - 2025-09-10 17:00 (Asia/Kuala_Lumpur)
INTRODUCTION

First aid is the provision of initial care for an illness or injury. It is usually performed by non-expert, but trained personnel to a sick or injured person until definitive medical treatment can be accessed. Certain self-limiting illnesses or minor injuries may not require further medical care past the first aid intervention. It generally consists of a series of simple and in some cases, potentially life-saving techniques that an individual can be trained to perform with minimal equipment

OBJECTIVES

At the end of this training session, among others, participants will be able to:

To equip the participants with the necessary skills and knowledge to handle medical emergencies in an Office / Factory environment
To have the latest updates / know how to perform Resuscitation procedures for victims of Cardiac and Respiratory arrests
To enable participants to competently and confidently deal with both major and minor injuries

WHO SHOULD ATTEND?

All employees who needs to learn about first aid and CPR to save lifes.

METHODOLOGY

Theory and practical session
Video aid
Group discussion
Group task
Case study

FAD 003 – Teknik Pengurusan Fail Dan Rekod Yang Efektif, 10 & 11 September 2025
2025-09-10 09:00 - 2025-09-11 17:00 (Asia/Kuala_Lumpur)
PENGENALAN

Program ini adalah bertujuan memberikan kesedaran dan pendedahan kepada peserta program berkaitan dengan aspek pengurusan fail dan rekod di dalam sesebuah organisasi mengikut akta dan pekeliling yang telah ditetapkan. Program ini secara khususnya adalah untuk meningkatkan dan menambah pengetahuan asas dan kemahiran peserta program ini untuk menguruskan rekod-rekod dan fail- fail di dalam sesebuah Jabatan di dalam organisasi mereka.

OBJEKTIF

Program ini bertujuan untuk membolehkan peserta mencapai objektif seperti berikut:

Menjelaskan pentingnya amalan pengurusan rekod yang baik dipejabat masing-masing
Mengaplikasikan kemahiran dalam mengendalikan rekod agensi masing-masing.

Menerangkan cara pengurusan rekod secara teori dan praktikal.
Menggunakan kemahiran memproses rekod-rekod khususnya dalam mengendalikan rekod-rekod di peringkat penyusunan, penyimpanan, penjagaan dan pelupusan rekod.
Mengurangkan masa mengesan rekod/maklumat serta dapat memberi maklumat dengan cepat dan tepat

SIAPA YANG PERLU HADIR

Program ini dikhaskan untuk Para Pengurus dan Pentadbir, Para Penyelia dan Pegawai Tadbir, Penolong Pegawai Tadbir, Setiausaha, Kerani Fail dan Kakitangan Sokongan.

MAKLUM BALAS

Penceramah sangat peramah, ada komunikasi dua hala dan cara penyampaian mudah difahami.
Ilmu yang disampaikan oleh En Jumari sangat bagus.

LDM 021- Developing A Growth Mindset in Corporate Leaders, 17 & 18 September 2025
2025-09-17 09:00 - 2025-09-18 17:00 (Asia/Kuala_Lumpur)
Introduction

What do businesses leaders need today? A new way of thinking that opens a door they didn’t even know existed. A way of thinking out of box that seeks a solution to an intractable problem through unorthodox or rational methods or elements that would normally be ignored by logical thinking. They need to develop a Growth Mindset.
Experimentation and Learning are about a discovery process based in data to spark new ideas. When organizations embark on the growth mindset process, they allow workers the space and time for learning and innovation. Such culture involves an emphasis on improving, innovating and adapting.
A Growth Mindset is not a talent; it is a thinking process that can be learned. It empowers people by adding strengths to their nature abilities which improve creativity and innovation, which leads to increase productivity and profit. Today, better quality and better service are essential but they are not enough; exceeding expectations is the call of the day in a highly competitive market. Creativity and innovation are the only engines that will not only shield a business from competitive challenges but drive lasting global business success.

Objective

The overall outcome of the module is designed to achieve the terms of the skills and knowledge that participants will be able to demonstrate upon completion:

Understand the growth mindset in self-leadership.
Realize and believe that you are in control of their own ability, learning and improvement.
Be very clear as to where you want to focus your creative engines and what you want as final output.
Adopt and apply the growth process and tools in the workplace.
Find a different and better way to seemingly insoluble problems.

Thinking out of the box when facing challenges
Constructively challenge your organization’s current thinking strategy.
Turn issues into real opportunities and overcoming obstacles in experiments.
Realizing risks in growth approaches and how to mitigate it.
Develop self-confidence (especially for new hiring Managers and new promoted Managers)

Who should attend?

This program is suitable for all employees who needs to develop and growth their mindset.

PMT 001 – Project Management (From Planning to Execution and Impact), 17 & 18 September 2025
2025-09-17 09:00 - 2025-09-18 17:00 (Asia/Kuala_Lumpur)
Introduction

In this training program entitled Welcome to the Project Management: From Planning to Execution and Impact training program, a dynamic two-day journey we will immerse you in the fundamental principles and advanced strategies of effective project management. In today’s fast-paced business landscape, the ability to navigate complex projects from conception to completion is a crucial skill. Whether you’re a seasoned project manager looking to refine your expertise or a professional eager to gain a comprehensive understanding of project management, this program is tailored to meet your needs. Over the course of these two days, we will explore the intricacies of project initiation, delve into meticulous planning and execution methodologies and culminate in evaluating the impact and success of your projects. Get ready to elevate your project management skills, enhance your leadership capabilities and drive successful outcomes in every project your undertake. Join us on this transformative learning experience and unlock the keys to efficient, impactful project management.

Objective

At the end of the course participants will be able to:

Understand the fundamental concepts of project management
Learn how to effectively plan and initiate a project
Gain insights into the importance of project impact assessment
Understand the execution phase of project management
Learn effective monitoring and control mechanism
Explore methods for assessing project impact and success

Who should attend?

This course was designed for Senior Project Engineer and Project Engineer

CWS 005 – Effective Business Communication Spoken & Written English Skills, 23 September 2025
2025-09-23 09:00 - 17:00 (Asia/Kuala_Lumpur)
INTRODUCTION

English Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading, writing, speaking and listening, it contains the necessary elements of grammar and communication.
It is vital for all participants to understand how communication is part and parcel of language. In fact, this knowledge can be used effectively in their working lives. By doing so, they may be able to, amongst others:

Increase productivity at work
Improve communication within their departments as well as externally
Help themselves to improve their own career opportunities in the organization

Grammar components have been included in this program. This is simply because it has been found that lack of knowledge of grammar is why many are unable to construct proper sentences. Some grammar rules are like a formula that can be learned and applied repeatedly. This can be easily taught.

OBJECTIVES

To increase confidence in communicating using spoken and written English
To learn how to pronounce some common words correctly
To improve speaking skills, in terms of being concise, clear and accurate
To expand on relevant vocabulary and phrases for different situations

To understand the purpose and correct format for emails
To learn some basic rules for grammar
To learn the importance of the communication process, and how it applies to writing and speaking
To identify and learn from common Malaysian errors

WHO SHOULD ATTEND?

This programme is suitable for Executives.

TRG 002 – TRG 002 – Effective TNA: The Key To Smarter, Strategic Learning, 23 & 24 September 2025
2025-09-23 09:00 - 2025-09-24 17:00 (Asia/Kuala_Lumpur)
Objective

At the end of this training session, among others, participant will be able to:

Review the Common Training process Flow
Understand The important of Training Need analysis
Build up the TNA framework activities
Choosing appropriate TNA methodology that suite to their organization

Understand the role of evaluator
Understand the TNA Operational, individual, Competencies and de-velopmental
Prioritize and workout the Training Calendar and Budget

Who should attend?

HOD or any staff who need to enhance their knowledge on TNA

CRM 009 – Customer Relationship Mastery Strategies That Fuel Growth, 29 September 2025
2025-09-29 09:00 - 17:00 (Asia/Kuala_Lumpur)
INTRODUCTION

Customer is always right”. This is a common statement in customer service where customer‟s satisfaction is a priority. The salesperson must equip themselves with interpersonal skill to build a good relationship with their potential buyer. The importance of a
great image and persona is to ensure the loyalty of the customer. Participants of this training will learn customer skills to improve the performance and professional, charismatic image that reflects well on their company.

OBJECTIVES

At the end of the course participants will be able to:
• Identify the benefits of the customer service
• Equip the professional manners skill
• Apply the interpersonal techniques in
dealing with angry and upset customers

PARTICIPANTS

This course was designed for all staff who
deal with customers.

DVS 002 – Teknik Pemanduan Defensif (Defensive Driving Technique), 29 & 30 September 2025
2025-09-29 09:00 - 2025-09-30 17:00 (Asia/Kuala_Lumpur)
PENGENALAN

Untuk mengurangkan kadar kemalangan dan kematian atas jalan raya.
Untuk menghalang kemalangan dengan mengenal pasti risikonya – kawasan sekeliling/ sikap/ kekurangan maklumat.

Objektif

Diakhir sesi latihan ini, peserta akan dapat mempelajari:

Mempersiap pemandu dengan gaya pemanduan yang akan mengurangkan kadar risiko semasa memandu.
Kursus ini direka untuk mengubah tabiat pemandu sewaktu memandu kenderaan.
Kebanyakkan pemandu mempunyai sikap pemanduan yang tidak sepatutnya dan kurang toleransi dalam memandu.
Pemandu akan didedahkan dengan teknik memandu dan pemanduan yang berisiko tingggi dan rendah.
Teknik asas pemeriksaan kenderaan dan apa yang perlu dilihat sebelum menghidupkan enjin.
Kedudukan pemandu : Sihat & Kelesuan, kebanyakkan pemandu kurang maklumat ( kedudukan pemandu, minum & Penggunaan Telefon).
Sistem pemanduan teori SIPDE.
Cari (Search) : maklumat sistematik
Kenal pasti (Identify)

Sesi Praktikal.

mengenal pasti elemen dan aspek pemanduan berhemah
Menyatakan sikap & sifat pemandu.
Demostrasi sikap pemanduan yang boleh diterima.
Demostrasi pemanduan yang lancar dan pemerhatian yang betul.
Mengenal pasti teknik mengawal stereng yang betul
Mengenal pasti kedudukan pemandu yang betul
Melaksanakan latihan membrek
Melaksanakan cara mengelak pelanggaran
Kenal pasti jenis gelinciran dan pencegahannya
Melaksanakan kawalan gelinciran

Metodologi

Pendekatan

Kuliah
Perbentangan video
Perbincangan dalam kumpuan
Sesi Q&A
Bahasa 90% English 10%

Maklum Balas

– Penceramah baik, memberi tunjuk ajar dan penerangan dengan mudah
– Penceramah memberi ilmu dengan jelas

HSE 003 – Hazard Identification, Risk Assesment And Control (HIRARC), 6 October 2025
2025-10-06 08:00 - 17:00 (Asia/Kuala_Lumpur)
Introduction

(HIRARC) has become fundamental to the practice of planning, management and the operation of a business as a basic of risk management. The organizations that have carried out risk assessment at the work place have noted numerous changes in their working practice. Those who have already carried out risk assessment in their work, have reported positive changes in their working practice, they recognize substandard act and working condition as they develop and take necessary corrective action. Legislation requires that this process should be systematic and be recorded so that the results are reliable and the analysis complete. The risk assessment process should be continuous and should not be regarded as a one-off exercise.
This course will received an overview of variety of techniques that can be used for hazard identification, including a brief outline of each approach, suitable applications, preparatory task, resource requirements, benefits and limitations. Systematic and practical Hazard Analysis will enhance the way we monitor all those identified hazard s in-line with your company process and workplace.

Objective

To understand and determine type of hazards in your workplace
To access the level of risk that may directly / indirectly exposure to you at your workplace
To determine the adequacy control methods for significant risk for implementation
To review the effectiveness
Able to conduct basic HIRARC at workplace

Who should attend?

This program is suitable for Management representatives, managers, executives, engineers, technicians, operators, safety representative, Safety & Health committee members and interested staff

DVS 002 – Pemanduan Defensif (Defensive Driving), 7 & 8 October 2025
2025-10-07 09:00 - 2025-10-08 17:00 (Asia/Kuala_Lumpur)

FIN 001 – Finance for Non Finance: Empowering Financial Context, 16 October 2025
2025-10-16 08:00 - 17:00 (Asia/Kuala_Lumpur)
INTRODUCTION
A general understanding of Finance for Non-Financial Managers is needed in any business environment where individuals have to manage budgets or costs and to take responsibility for revenue or expenditure. With the increasing emphasis on business results it is necessary for every manager to know and understand some of the techniques and actions necessary to ensure that their unit achieves its objectives both in terms of task and also in terms of financial goals.

OBJECTIVE

Make Better Bottom-Line Decisions with a Working Knowledge of the Numbers End of Business
Gain a New Sense of Confidence When Dealing with Financial Professionals
Understand the Business Dynamics of Dollars and Cents—and Take Initiatives That Optimize Results in Line with Short- and Long-term Goals

Take the Guesswork Out of Your Decision Making and Deliver the Results You Need
Cultivate Proactive Working Relationships with Financial Professionals and Enhance Your Value to the Organisation
Learn How to “Think Finance” and Translate Various Measures of Performance into Financial Terms

METHODOLOGY

Group presentation – Case Studies, Discussion
Individual presentation – Speech

PDM 015 – Grooming & Etiquette, 16 & 17 October 2025
2025-10-16 08:00 - 2025-10-17 17:00 (Asia/Kuala_Lumpur)
Introduction

How confident are you or your employee in the knowledge of business etiquette?
Have you ever been embarrassed by not knowing quite the right handle yourself in social situations?
Can a limp handshake sabotage a merger deal?
Is your dress sabotage your career?

Objective

At the end of the course:

Participants have a better understanding of etiquette and protocols.
Participants know what to do in every business and social situation.
Participants with these skills appear confident.
Participants can quickly apply new knowledge in the workplace.

Who should attend?

Managers, executives, trainers, sales professionals, secretaries, administrators, front liners, support staffs, business development, entrepreneurs, teachers, lectures, students or related professional/individual.

PDM 032 – Stress Management, 27 October 2025
2025-10-27 08:00 - 17:00 (Asia/Kuala_Lumpur)
Introduction

Stress is a prevalent issue in today’s fast-paced world, affecting individuals personally and professionally. This two-day course is designed to equip participants with practical tools and strategies to effectively manage stress. In
addition to stress management techniques, this course emphasizes the importance of prioritization, innovation and strong communications in reducing stress and achieving personal and professional success. Very often Stress is a slow build up. There are signals of stress and because important factors are missing to resolve these issues it will
compound and become a serious large problem. There are 2 effective ways to manage the build-up of stress and it is by using High EQ communications and Innovation.

Objectives

At the end of this training session, among others, participants will be able to:

Enhanced understanding of stress and its
impact.
Practical stress management techniques.
Improved prioritization skills for increased
productivity.
Proactive mindset and problem-solving
abilities.

Strategies to foster innovation and
creativity.
Managing stress through High EQ
communications
Long-term stress reduction and resilience building

Who Should Attend?

This course was designed for leaders and
all staff seeking to improve themselves

Methodology

The training will be conducted in form of active discussions, role play, skill practice and feedback

DVS 002 – Pemanduan Defensif (Defensive Driving), 4 & 5 November 2025
2025-11-04 09:00 - 2025-11-05 17:00 (Asia/Kuala_Lumpur)

PYR 002 – Pentadbiran dan Pengurusan Gaji yang Efektif Mengikut Akta Kerja 1955, 6 November 2025
2025-11-06 08:00 - 17:00 (Asia/Kuala_Lumpur)
PENGENALAN
Mana-mana organisasi yang mempunyai pekerja, sudah pasti perlu mentadbir dan mengurus gaji pekerja. Pentadbiran dan Pengurusan Gaji pekerja yang baik sudah tentu akan dapat membuat pekerja seronok dan meningkatkan motivasi mereka.Bagi mereka yang terlibat di dalam Pengurusan Gaji, mengetahui secara terperinci tentang hal ehwal pengurusan gaji adalah merupakan satu kemestian. Kesilapan dan kesalahan perlu dielakkan dan pengurusan gaji perlu bergerak seiring dengan perkembangan syarikat.
Kursus ini memberi penekanan terhadap semua Akta-akta yang berkaitan dengan gaji dan amalan amalan terbaik di dalam Pentadbiran dan Pengurusan Gaji.

OBJEKTIF

Selepas menghadiri kursus ini, para peserta akan dapat :

Memahami semua peruntukkan undang-undang di dalam pengurusan
gaji.
Membuat pengiraan gaji yang tepat, memberi pendahuluan gaji dan pemotongan gaji yang dibenarkan.
Menyimpan rekod-rekod gaji dan lain-lain rekod yang wajib.

Membangun dan melaksanakan struktur gaji yang baik dan berkesan.
Membuat audit dan menyediakan statistik upah untuk keberkesanan pengurusan syarikat.
Melaksana Sistem Pengurusan Gaji Berasaskan Produktiviti

SIAPA YANG PERLU HADIR?

Pengurus
Ketua Jabatan
Penolong Pengurus
Eksekutif Kanan
Eksekutif | Penyelia
Ketua Unit

Pembantu Pengurusan
Perkeranian
Pekerja kaunter
Penyambut Tetamu dan sesiapa yang berminat membangunkan kemahiran mereka

HRM 006 – Kursus Pra Persaraan Membina Persaraan Yang Cemerlang , 10 & 11 November 2025
2025-11-10 08:00 - 2025-11-11 17:00 (Asia/Kuala_Lumpur)
PENGENALAN

Setiap seorang pekerja baik sektor awam atau swasta akan menempuh saat persaraan ketika mencecah usia yang berkenaan. Pada saat ini setiap individu mempunyai dilemma untuk menghadapi hidup menempuh alam yang baru yang tentunya berbeza dari alam sebelumnya. Persediaan haruslah dilakukan dari mental dan fizikal dalam usaha membina corak kehidupan selepas persaraan. Kursus pra-persaraan ini direka khusus untuk membimbing para peserta menghadapi dunia baru yang tentunya berbeza dari dunia yang dilalui sebelumnya.

OBJEKTIF

Menghuraikan lang-langkah persediaan kepada para peserta untuk menempuhi kehidupan sebenar selepas bersara dari perkhidmatan dengan SIRIM.,
Membantu peserta membuat penganalisaan kendiri bagi mengenalpasti bakat dan kepakaran yang mampu mereka sumbangkan di tempat lain.
Membantu peserta dalam menstruktur semula kehidupan mereka dan melaksanakan pelan pengurusan kewangan yang berjaya.

Menjalankan perniagaan sendiri dan menjadi usahawan yang berjaya.
Melakukan kerja kesukarelawan untuk mencurahkan bakti kepada masyarakat setempat berbekalkan kepakaran dan pengalaman yang mereka miliki.
Memahami risiko dan pulangan dari pelaburan
Menjalankan aktiviti kesukarelaan semasa pencen dan menjadi seorang resource person.

PESERTA SASARAN

Program ini sesuai untuk peserta yang akan bakal bersara dan belajar untuk membina persaraan yang cemerlang.

METODOLOGI

Ceramah Interaktif
Latihan Dalam Kumpulan
Aktiviti Pengurusan (Management Game)
Perkongsian Pengalaman
Tayangan Video

CWS 009 – Kursus Penulisan Surat Rasmi & Memo Berkualiti, 11 & 12 November 2025
2025-11-11 08:00 - 2025-11-12 17:00 (Asia/Kuala_Lumpur)
PENGENALAN
Ramai pegawai dalam mana-mana organisasi mengambil mudah mengenai kepentingan dokumen seperti surat rasmi, memo dan emel. Namun apabila diberikan tugasan bagi menyediakan dokumen berkenaan, hasilnya kadangkala tidak seperti yang dijangkakan. Realitinya, dokumen mudah ini membawa beban berat sebagai wakil organisasi dalam proses komunikasi tulisan.
Oleh yang demikian, kemahiran penyediaan dokumen rasmi pengurusan yang
berkesan adalah kemahiran penting bukan sahaja bagi pegawai sokongan bahkan pegawai di peringkat atasan juga. Kemahiran ini wajar dikuasai oleh semua bagi menjamin kecekapan proses kerja, penjimatan masa dan tenaga, serta penampilan imej professionalisme organisasi.
Kertas cadangan ini memperincikan cadangan bagi bengkel penulisan dokumen
rasmi pengurusan melibatkan dokumen surat rasmi, memo dan, emel rasmi. Ketiga-tiga dokumen ini adalah instrumen utama dalam proses komunikasi bertulis dalam organisasi.
Dengan memahami apa yang menyebabkan sesuatu mesyuarat biasa tidak berkesan atau hanya satu aktiviti yang membuang masa – maka adalah penting untuk mengetahui apakah ciri-ciri utama suatu mesyuarat yang berjaya – supaya strategi yang positif dapat diambil bagi memastikan keberkesanannya.
Masalah juga sering dihadapi apabila seseorang cuba menulis minit sesuatu mesyuarat dengan baik dan berkesan. Banyak kekeliruan timbul berkenaan dengan APA yang perlu ditulis dan BAGAIMANA untuk menghasilkan satu minit yang baik dan berkesan.
Modul ini telah disusun untuk membincangkan topik ini secara khusus untuk melatih para peserta beberapa kaedah mudah untuk menulis memo, e-mel, surat rasmi, dan menangani kekeliruan yang biasa dihadapi apabila cuba menulis minit mesyuarat – melalui pendekatan bengkel “hands-on”.

ACC 005 – Handling Fullset of Accounting, 19 November 2025
2025-11-19 08:00 - 17:00 (Asia/Kuala_Lumpur)
INTRODUCTION
The Accounting for Non-Accountants course will provide a comprehensive introduction to the role of accounting in supporting and informing business decisions throughout the business. This course is designed for participants who have access, use, and rely upon accounting information, but do not have accounting training or background. The participants will also learn to perform data and financial analysis using Microsoft Excel in the second day to have hands-on experience in managing the data and making informed
business decision

OBJECTIVES

To provide a clear insight into the fundamentals of accounting.
To understand how to interpret financial reports such as Profit and Loss, Balance Sheets, Cash-flow statements and more.
To understand how to evaluate key financial reports and use the information to make confident business decisions.
To understand financial and non-financial KPIs and how they are relevant to your business.

WHO SHOULD ATTEND?

This course was designed for participants who has none to basic knowledge about accounting or for those who are looking to refresh their own skills and learn more about the different components in accounting field

FEEDBACK

Ms. Adila delivers the training properly and is good at teaching.
The trainer’s delivery method is very good & easy to understand.

PCM 004- Cyber Security Awareness, 25 November 2025
2025-11-25 08:00 - 17:00 (Asia/Kuala_Lumpur)
INTRODUCTION
Data breaches. Ransomware. State-of-the-art attacks, advanced persistent threat (APT) targeting big organization and small businesses a like. Rarely a day goes by without another reminder in the headlines that improving security should be a top priority. Of course, there’s a big difference between knowing you should improve security and knowing how to get started. Take your basic knowledge of cyber security to a whole new level with this exciting course that promises to be educational, informative and fun filled.

WHO SHOULD ATTEND?

All executives and above
IT person

METHODOLOGY

Interactive Lecture
Participative Activities
Group Discussions

CRM 009 – Effective Customer Service, 25 & 26 November 2025
2025-11-25 08:00 - 2025-11-26 17:00 (Asia/Kuala_Lumpur)

LDM 033 – Leadership In Your Role Of Supervisor/Manager, 1 December 2025
2025-12-01 08:00 - 17:00 (Asia/Kuala_Lumpur)
Introduction

This course is designed to help you find the LEADER in yourself as you perform Supervisory and management duties. This course is also suited for the newly promoted who are just into the role of a New Manager.
This workshop is presented in two parts, beginning with understanding & managing self and thereafter, proceeding to the management of others/team.

Objectives

At the end of this training session, among others, participants will be able to:

Clearly articulate your role and responsibilities as a Leader.
Be aware of individual strengths and weaknesses in managing others.
Develop better interpersonal skills and communication skills
Determine the best ways to communicate throughout your organization.

Learn and apply the principles of leadership.
Effectively manage the performance of your direct reports.
Identify the benefits and procedures of effective delegation.
Uncover your strengths as a coach.

Who Should Attend?

Managers
Executives, Supervisors
Line Leaders and others who are involved in operations & customers

Methodology

Interactive Lecture
Workshop
Group Discussion
Role Play

DVS 002 – Pemanduan Defensif (Defensive Driving), 2 & 3 December 2025
2025-12-02 09:00 - 2025-12-03 17:00 (Asia/Kuala_Lumpur)

CWS 005 – Spoken & Written Business English, 8 December 2025
2025-12-08 08:00 - 17:00 (Asia/Kuala_Lumpur)

MOF 003 – Microsoft Excel (Intermediate), 15 December 2025
2025-12-15 08:00 - 17:00 (Asia/Kuala_Lumpur)
INTRODUCTION

The Microsoft Excel Intermediate course covers different functions and formula available in the Excel spreadsheet. It is suitable for complete beginners or little prior knowledge of Excel. At the end of this course, the participants will have a good understanding about the different features available in Excel which can be use daily at work and in business.

OBJECTIVES

The overall outcome of the module is designed to achieve the terms of the skills and knowledge that participants will be able to demonstrate upon completion:

Discuss on how Microsoft Excel can be an appropriate tool to run a day-to day business.
Illustrate the different components of the Excel worksheet and demonstrate advanced practical skills using Excel to perform data analysis, expenses analysis and forecasting in a business.

WHO SHOULD ATTEND?

This course was designed for participants who are just starting to get to know Microsoft Excel or for those who are looking to refresh their own skills and learn more about the available tools in Excel.

FEEDBACK

Ms. Adila delivers the training properly and is good at teaching.
The trainer’s delivery method is very good & easy to understand.

STW 003 – Pengurusan Stor & Inventori Secara Berkesan, 16 & 17 December 2025
2025-12-16 08:00 - 2025-12-17 17:00 (Asia/Kuala_Lumpur)
PENGENALAN

Tugas yang berkaitan dengan pengurusan inventori dan stor adalah berbeza mengikut saiz dan jenis syarikat. Pengurusan inventori dan stor yang berkesan adalah tanggungjawab yang penting, kerana stor tidak menjual barangan yang mereka kendalikan, hanya menyimpannya atau menyediakan perkhidmatan logistik sehingga barangan dihantar kepada pelanggan yang dimaksudkan. Prosedur dan sistem kawalan stok serta fungsi pengambilan stok dan penilaian stok akan mempengaruhi kesan kewangan sesebuah organisasi. Program ini menekankan kepentingan pengurusan inventori dan stor yang cekap dan berkesan.

OBJEKTIF

Setelah tamat program ini, para peserta akan dapat:

Membangunkan kemahiran dalam bidang kawalan untuk pelbagai fungsi dan tanggungjawab dalam pengurusan inventori dan stor
Memahami kepentingan pengurusan inventori dan stor
Membangunkan kaedah pengambilan stok dan struktur pelaporan yang cekap

Memahami aktiviti dan operasi stor yang cekap
Pelajari teknik berbeza yang digunakan untuk mengawal stok sambil
mengekalkan standard keselamatan dan kebersihan yang tinggi di dalam stor

SIAPA YANG PERLU HADIR

Kerani
Setiausaha
Pegawai Pentadbiran
Eksekutif Pentadbiran
Pengawal Dokumen

MAKLUM BALAS

Penceramah mempunyai pengalaman yang luas dalam bidang aset juga pengurusan inventori.
Penceramah suara sangat profesional, berkaliber,
berpengetahuan luas.

TRG 002 – Training Needs Analysis for Positive ROI, 22 December 2025
2025-12-22 08:00 - 17:00 (Asia/Kuala_Lumpur)
Objective

At the end of this training session, among others, participant will be able to:

Review the Common Training process Flow
Understand The important of Training Need analysis
Build up the TNA framework activities
Choosing appropriate TNA methodology that suite to their organization

Understand the role of evaluator
Understand the TNA Operational, individual, Competencies and de-velopmental
Prioritize and workout the Training Calendar and Budget

Who should attend?

HOD or any staff who need to enhance their knowledge on TNA

Feedback

Tn. Azmi A Bakar conducted the training with full professionalism.
Overall training is good and useful in understanding training needs analysis.

MKT 007 – Next Level Content Marketing, 7 January 2026
2026-01-07 08:00 - 17:00 UTC
About Course

This 1-day training program is designed to master content creation for web, mobile, and social media, focusing on copywriting, creative writing, engaging visuals, and viral video production. The program integrates AI and technology to enhance content development and optimization, ensuring high-impact results. Incorporating visual, audio, and kinesthetic elements, the module delivers a concise, engaging, and practical learning experience inspired by dynamic content marketing strategies.

What Will You Learn?

To develop skills in copywriting, creative writing, visual design, and viral video production for digital platforms.
To leverage AI and technology tools to streamline content creation and boost engagement.
To foster creativity in crafting platform-specific content that captivates audiences.
To provide practical experience using AI-driven tools for content ideation and optimization.
