ACP 002 – Effective Maintenance for Cooling And Air Conditioning Systems, 12 November 2024

INTRODUCTION Basic Split Air Conditioning Servicing & Installation Program is responsible to draft, implement and manage campaign that promotes a company as well as its products and services. Besides, Effective Basic Servicing and Maintenances for Air Conditioning Servicing & Installation Program also plays an important role in expanding brand awareness in Heating, Ventilation & Air […]

STW 003 – Pengurusan Stor & Inventori Secara Berkesan, 13 November 2024

PENGENALAN Tugas yang berkaitan dengan pengurusan inventori dan stor adalah berbeza mengikut saiz dan jenis syarikat. Pengurusan inventori dan stor yang berkesan adalah tanggungjawab yang penting, kerana stor tidak menjual barangan yang mereka kendalikan, hanya menyimpannya atau menyediakan perkhidmatan logistik sehingga barangan dihantar kepada pelanggan yang dimaksudkan. Prosedur dan sistem kawalan stok serta fungsi pengambilan […]

FAD 001 – First Aid Training and CPR Awareness Program, 13 & 14 November 2024

INTRODUCTION First aid is the provision of initial care for an illness or injury. It is usually performed by non-expert, but trained personnel to a sick or injured person until definitive medical treatment can be accessed. Certain self-limiting illnesses or minor injuries may not require further medical care past the first aid intervention. It generally […]

CRM 009 – Effective Customer Relationship, 18 & 19 November 2024

INTRODUCTION Today’s customers are a fast-moving, demanding crowd. They are looking for products and services that are proven yet innovative. They want information at their fingertips. With the right Customer Service management solutions in place, we can help organizations to build and nurture lasting one-on-one relationships with customers. Thus, it enhances the business efficiencies and […]

FAD 003 – Teknik Pengurusan Fail Dan Rekod Yang Efektif, 18 & 19 November 2024

PENGENALAN Program ini adalah bertujuan memberikan kesedaran dan pendedahan kepada peserta program berkaitan dengan  aspek pengurusan fail dan rekod di dalam sesebuah organisasi mengikut akta dan pekeliling yang telah ditetapkan.  Program ini secara khususnya adalah untuk meningkatkan dan menambah pengetahuan asas dan kemahiran peserta program ini untuk menguruskan rekod-rekod dan fail- fail di dalam sesebuah […]

TRG 002 – Training Needs Analysis for Positive ROI, 19 & 20 November 2024

Objective At the end of this training session, among others, participant will be able to: Review the Common Training process Flow Understand The important of Training Need analysis Build up the TNA framework activities Choosing appropriate TNA methodology that suite to their organization Understand the role of evaluator Understand the TNA Operational, individual, Competencies and […]

MOF 003 – Microsoft Excel (Intermediate), 20 November 2024

INTRODUCTION The Microsoft Excel Intermediate course covers different functions and formula available in the Excel spreadsheet.  It is suitable for complete beginners or little prior knowledge of Excel.  At the end of this course, the participants will have a good understanding about the different features available in Excel which can be use daily at work […]

MOF 003 – Microsoft Excel (Intermediate), 20 & 21 November 2024

INTRODUCTION This course introduces participants to the Basic ,Intermediate of Microsoft Excel. Participants will learn the basics skills necessary to create and edit basic worksheets and workbooks, enter data, formulas, format and print workbooks. Participants gain knowledge on working with Name Ranges, more complex formulas and functions, They will learn how to manage their data […]

HRM 001 – Succession Planning-Framework for the Better Future, 25 & 26 November 2024

INTRODUCTION For most organizations, identifying and retaining talent is the key to their continued growth and success. But with recruitment falling short of solving the overall problem, companies increasingly are looking to develop and implement succession planning strategies as a means of ensuring highly qualified employees are recruited and developed to fill every strategic role […]

PDM 015 – Grooming & Etiquette, 25 & 26 November 2024

Introduction How confident are you or your employee in the knowledge of business etiquette? Have you ever been embarrassed by not knowing quite the right handle yourself in social situations? Can a limp handshake sabotage a merger deal? Is your dress sabotage your career? Objective At the end of the course: Participants have a better […]

PYR 004 -Akta Pekerjaan 1955 dan Pindaan 2022, 2 & 3 December 2024

PENGENALAN Mulai pada 1 Januari 2023, Akta Kerja 1955 telah dipinda mula berkuatkuasa. Pindaan ini akan memberi impak yang besar terutamanya kepada majikan. Pindaan juga telah dibuat terhadap Jadual 1 Akta yang menyebabkan skop liputan Akta terhadap pekerja di Semenanjung Malaysia semakin luas. Maka dengan itu, polisi dan prosedur pengurusan sumber manusia juga turut perlu […]

PCM 004- Cyber Security Awareness, 2 December 2024

INTRODUCTION Data breaches. Ransomware. State-of-the-art attacks, advanced persistent threat (APT) targeting big organization and small businesses a like. Rarely a day goes by without another reminder in the headlines that improving security should be a top priority. Of course, there’s a big difference between knowing you should improve security and knowing how to get started. […]